Shipping /Receiving Supervisor

Serpa Packaging Solutions LLC; Visalia (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical and dental benefits

Retirement plan with company match

Paid time off

Job summary

Serpa Packaging Solutions LLC, part of ProMach, is seeking a Shipping/Receiving Supervisor to lead our logistics team and optimize inventory control. You will ensure timely material movement, accurate inventory, and on-time delivery of machines and parts to customers in a fast-paced manufacturing environment.

The role requires 4+ years in shipping/logistics, supervisory experience, and strong ERP knowledge, with forklift certification a plus.

Qualifications

• 4+ years’ experience in inventory control, shipping & receiving, or logistics (manufacturing environment strongly preferred).
• Supervisory or lead experience required.
• Strong knowledge of shipping and receiving systems and inventory processes.
• Experience with ERP systems (Syteline preferred).
• Proficient with MS Office (Excel, Word, Outlook).
• Excellent verbal, written, and interpersonal communication skills.

Responsibilities

• Prioritize, schedule, and delegate work for shipping, receiving, and inventory personnel.
• Lead, coach, mentor, and train logistics team employees.
• Manage daily personnel issues including training, performance, and corrective action.
• Develop and implement inventory control procedures to meet demand.
• Oversee the daily cycle count process and maintain accuracy metrics.
• Ensure ERP system accuracy of inventory locations, transactions, and reporting.
• Prepare shipments via FedEx, UPS, freight carriers, and third-party logistics.
• Receive and process incoming shipments and report damages or discrepancies.

Skills

Inventory control

Supervisory experience

ERP systems

MS Office

Coordination & comms

Forklift certification

Tools

Syteline (ERP)

Job description

Join ProMach and shine. Whether you're creative, strategic, persuasive, or mechanically inclined, there's a place for you here. Be a problem-solver, a closer, a futurist - whatever drives you. At ProMach, you'll be challenged and rewarded as you help improve packaging performance and shape the future of automation. And we'll be proud to have you on the journey. Do we have your attention? Keep reading.

Serpa Packaging Solutions is looking for a Shipping /Receiving Supervisor to join our growing organization! As the Shipping /Receiving Supervisor with Serpa, you will lead and develop our logistics team while optimizing inventory control and job order flow. This role is critical in ensuring efficient material movement, accurate inventory, and on-time delivery of machines and parts to our customers. Great work culture, working environment, career growth opportunities! If this sounds like you, we want to connect!

Job Responsibilities

• Prioritize, schedule, and delegate work assignments for shipping, receiving, and inventory personnel.
• Lead, coach, mentor, and train logistics team employees.
• Manage daily personnel issues including training, performance, and corrective action in coordination with management.
• Cultivate a positive, safe, and collaborative working environment.
• Develop and implement inventory control procedures to meet production and customer demand.
• Oversee the daily cycle count process: assign staff, review adjustments, conduct root cause analysis, and maintain accuracy metrics.
• Ensure ERP system accuracy of inventory locations, transactions, and reporting.
• Support annual physical inventory and ongoing variance reduction initiatives.
• Manage daily shipping and receiving activities to meet production and aftermarket sales deadlines.
• Monitor must-ship lists, working with scheduling and production teams to ensure on-time delivery.
• Process shipping transactions in ERP (Syteline preferred).
• Prepare shipments via FedEx, UPS, freight carriers, and third-party logistics.
• Review shipping schedules, arrange carrier pickups, and file claims on shortages, damages, or overages.
• Ensure safe packaging, labeling, and documentation of outgoing product.
• Receive and process incoming shipments from vendors, reporting damages or discrepancies.
• Return incorrect or damaged purchased parts when required.
• Issue and deliver parts to job orders and the assembly department.
• Transfer materials in/out of production areas using forklifts, pallet jacks, and carts.
• Maintain inventory of shipping supplies and ensure work area organization and cleanliness.
• Assist with preparation and shipment of customer spare parts orders.
• Work closely with Operations, Production, and Aftermarket teams to meet scheduling demands.
• Ensure excellent communication with internal departments and external customers.
• Provide accurate documentation for all logistics transactions.

Desired Requirements

• 4+ years’ experience in inventory control, shipping & receiving, or logistics (manufacturing environment strongly preferred).
• Supervisory or lead experience required.
• Strong knowledge of shipping and receiving systems and inventory processes.
• Experience with ERP systems (Syteline preferred).
• Proficient with MS Office (Excel, Word, Outlook).
• Excellent verbal, written, and interpersonal communication skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Problem-solving mindset and attention to accuracy.
• Forklift certification (training provided if needed).
• Knowledge of safety procedures and commitment to safe work practices.
• Physical ability to stand/walk for long periods, lift or move up to 50 lbs, and operate material handling equipment.

Salary Range: $70,000 - $80,000

What’s in it for you? There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career. In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment! Please note that the pay ranges listed on external job boards, outside our posting details, do not accurately reflect our internal compensation ranges. Pro Mach, Inc. was named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities. We have the rewards, opportunities, and the market strength of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day. ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. ProMach may not be a brand you see on store or pharmacy shelves, but we are integral to your daily life, powering the processing and packaging machines behind consumer goods, food and nutrition, health, and everyday products. At ProMach, we are committed to responsibility, honesty, safety, and helping you grow. We seek individuals eager to shine—whether creative, strategic, technical, or persuasive—offering opportunities to shape your career in exciting directions. You’ll be challenged and rewarded, making an impact on our customers' performance while helping to build the future of packaging innovation. Our mission—to help customers protect their reputations and grow consumer trust—along with our core values, drives us to perform with passion, accountability, and proactive problem-solving. We emphasize collaboration and innovation, where every employee and voice matters, ensuring consistency and excellence in everything we do. When you join our team, you're not just taking a job; you're becoming part of something that lasts.