Shipping & Receiving Specialist — Warehouse Ops & Discounts

Recreational Equipment, Inc.; Framingham (MA); On-site; USD 27,552 - 31,684; Full time

Job summary

REI Co-op in Framingham, MA is seeking a Shipping and Receiving Specialist to scan and sort incoming and outgoing shipments, support warehouse operations, and help keep merchandise flowing to the sales floor.

The role collaborates with team members and requires a passion for outdoor gear, strong customer service, and the ability to adapt to a fast-paced environment. Join REI to contribute to efficient logistics and an inclusive, outdoors-first culture.

Qualifications

• Previous warehouse, retail, or shipping/receiving experience (preferred).
• Able to transfer up to 35 pounds, as needed.
• Open to feedback and other viewpoints in the spirit of supporting the business.
• Uses business understanding, innovative thinking, and sound judgment to solve problems.
• Makes solid recommendations by combining information from various sources.
• Produces quality work by setting effective goals and establishing priorities.
• Organizes and uses resources to meet deadlines, keeps others in the loop about plans and progress.
• Engages and influences others to accomplish worthwhile organizational goals.

Responsibilities

• Receive store inventory, transfers, vendor and internal shipments.
• Process customer and product quality returns.
• Direct the flow of replenishment products to the sales floor or backstock.
• Perform recurring cycle counts and audits of targeted inventory.
• Assist customers with questions about products, memberships, and services.
• Follow REI loss prevention and safety procedures.
• Ability to work a flexible schedule based on business needs.
• Additional duties as assigned.

Skills

Customer service

Team collaboration

Problem solving

Adaptability

Job description

REI Co-op in Framingham, MA is seeking a Shipping and Receiving Specialist to scan and sort incoming and outgoing shipments, support warehouse operations, and help keep merchandise flowing to the sales floor.

The role collaborates with team members and requires a passion for outdoor gear, strong customer service, and the ability to adapt to a fast-paced environment. Join REI to contribute to efficient logistics and an inclusive, outdoors-first culture.