Shipping & Receiving Clerk

Lithia Driveway; Johnston (IA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Shipping & Receiving Clerk to join its dynamic team. This role emphasizes exceptional customer service and strong communication skills, making it ideal for candidates eager to contribute positively to a fast-paced environment. Responsibilities include maintaining accurate inventory, processing customer requests, and ensuring a clean and organized workspace. The company offers competitive pay and a comprehensive benefits package, including medical, dental, and retirement plans. If you're ready to make a difference and grow in a supportive workplace, this opportunity is perfect for you.

Benefits

Competitive Pay

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Qualifications

• Experience in automotive dealership service is a plus.
• Strong communication and customer service skills are essential.

Responsibilities

• Provide outstanding customer service with a customer-first approach.
• Maintain accurate parts inventory and assist with audits.
• Ship, receive, and deliver parts orders efficiently.

Skills

Customer Service

Teamwork

Multitasking

Organizational Skills

Basic Computer Skills

Education

High School Graduate or Equivalent

Job description

Dealership:

L0192 Lithia Volkswagen of Des Moines

VOLKSWAGEN of DES MOINES

We are seeking a Shipping & Receiving Clerk to join our team! While experience is not required, strong communication skills and exceptional customer service are highly valued.

Responsibilities:

1. Provide outstanding customer service with a customer-first approach.
2. Maintain accurate parts inventory, including stocking, organizing, and tracking.
3. Assist with routine audits and special order bins.
4. Ship, receive, and deliver parts orders.
5. Build and maintain positive relationships with wholesale and retail customers.
6. Process customer requests efficiently and professionally.
7. Maintain a detailed delivery log and ensure proper handling of returns and funds.
8. Support the annual physical parts inventory process.
9. Assist technicians and counter personnel by pulling and delivering parts as needed.
10. Keep the work area clean and organized.
11. Report damaged parts or shortages to the Parts Manager immediately.
12. Answer phone calls and assist customers professionally.
13. Complete required manufacturer and company training.
14. Maintain cleanliness of the parts department and delivery vehicle.
15. Follow all traffic laws while operating the delivery vehicle.
16. Perform other duties as assigned.

Qualifications:

1. Automotive dealership service experience is a plus.
2. Strong customer service and teamwork skills.
3. Ability to multitask in a fast-paced environment.
4. Excellent organizational skills and attention to detail.
5. Basic computer skills.

If you’re ready to be part of a dynamic team, Apply Today!

We offer best in class industry benefits:

1. Competitive pay
2. Medical, Dental and Vision Plans
3. Paid Holidays & PTO
4. Short and Long-Term Disability
5. Paid Life Insurance
6. 401(k) Retirement Plan
7. Employee Stock Purchase Plan
8. Lithia Learning Center
9. Vehicle Purchase Discounts
10. Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.