Shipping & Receiving Clerk

Lithia Motors; Des Moines (IA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is looking for a Shipping & Receiving Clerk to enhance their dynamic team. This role emphasizes exceptional customer service, strong communication skills, and attention to detail. You will maintain parts inventory, assist with audits, and ensure efficient shipping and receiving of parts orders. The company offers a supportive work environment with best-in-class benefits, including medical plans, paid holidays, and a 401(k) retirement plan. If you're eager to contribute to a customer-focused team and grow your career in the automotive industry, this opportunity is perfect for you.

Benefits

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Qualifications

• Experience in automotive dealership service is a plus.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Provide outstanding customer service with a customer-first approach.
• Maintain accurate parts inventory and assist with audits.
• Ship, receive, and deliver parts orders efficiently.

Skills

Customer Service

Communication Skills

Multitasking

Organizational Skills

Basic Computer Skills

Education

High School Graduate or Equivalent

Job description

Dealership: L0192 Lithia Volkswagen of Des Moines

VOLKSWAGEN of DES MOINES

We are seeking a Shipping & Receiving Clerk to join our team! While experience is not required, strong communication skills and exceptional customer service are highly valued.

Responsibilities:

• Provide outstanding customer service with a customer-first approach.
• Maintain accurate parts inventory, including stocking, organizing, and tracking.
• Assist with routine audits and special order bins.
• Ship, receive, and deliver parts orders.
• Build and maintain positive relationships with wholesale and retail customers.
• Process customer requests efficiently and professionally.
• Maintain a detailed delivery log and ensure proper handling of returns and funds.
• Support the annual physical parts inventory process.
• Assist technicians and counter personnel by pulling and delivering parts as needed.
• Keep the work area clean and organized.
• Report damaged parts or shortages to the Parts Manager immediately.
• Answer phone calls and assist customers professionally.
• Complete required manufacturer and company training.
• Maintain cleanliness of the parts department and delivery vehicle.
• Follow all traffic laws while operating the delivery vehicle.
• Perform other duties as assigned.

Qualifications:

• Automotive dealership service experience is a plus.
• Strong customer service and teamwork skills.
• Ability to multitask in a fast-paced environment.
• Excellent organizational skills and attention to detail.
• Basic computer skills.

If you’re ready to be part of a dynamic team, Apply Today!

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.