Shipping Processor - ATL

swag; Haltom City (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid weekly

Paid holidays

401(k) with company match

Medical, dental, and vision coverage

Short-term and long-term disability

Job summary

Southwest Accessory Group is seeking a detail-oriented individual to manage all e-commerce orders processed through our system. We ship daily to GM and Ford dealerships and consumers, with a Monday–Friday schedule and some Saturday work as needed.

The role emphasizes accurate order review, entry into our accounting system, and timely shipment preparation while providing friendly customer support via phone and email.

Qualifications

• Proven ability to maintain high accuracy in fast-paced order processing.
• Fluent written and verbal English communication skills.
• Comfort with multi-tasking and meeting daily order deadlines.
• Willingness to learn new software and processes.
• Experience with online retail platforms is a plus.

Responsibilities

• Review and process customer orders from online store to accounting system.
• Ensure orders have accurate addresses, payments, and products.
• Prepare orders for shipment and confirm details with customers.
• Answer customer phone calls and respond to email inquiries.
• Maintain order records with attention to detail in a fast-paced environment.

Skills

Attention to detail

English fluency

Multi-tasking

Self-management

Order processing

Tools

Outlook

Word

Excel

NetSuite

Job description

About Southwest Accessory Group

Southwest Accessory Group is growing, and we invite you to grow with us. Our employees, customers, and community are our most valuable assets. We are committed to a professional workplace built on sound business ethics, honesty, integrity, teamwork, and respect.

Benefits & Schedule

• Monday–Friday schedule with occassional work on Saturday (based upon business needs)
• Day shift—no overnight shifts
• Occasional Saturday work may be required based on business needs
• Paid weekly
• Paid holidays
• 401(k) plan with company match
• Medical, dental, and vision coverage
• Short-term and long-term disability coverage
• Life insurance

About the role

We are looking for a detail oriented person to handle all E-commerce orders that drop thru our system. We are a Accessory Distributor for General Motors and Ford Motor company. We ship daily to dealerships and consumers.

What you'll do

• Processor is responsible for accurately reviewing, processing, printing and following through on customers orders from start to finish
• Seeking candidates with computer proficiency and who have a familiarity with online retail platforms, order processing, and attention to detail will thrive in this position
• Process orders from our online store into our accounting system
• Review each order for accuracy, ensuring no address, payment, or product errors
• Prepare all orders for shipment
• Answer customer service related phone calls and respond to email requests

Qualifications

• Proficient in Microsoft Outlook, Word and Excel. NetSuite experience a BONUS.
• Excellent verbal and written communication skills, fluent in English.
• Excellent attention to detail in a fast-paced environment.
• Ability to multi-task.
• Ability to describe products accurately and thoroughly.
• Ability to learn and understand new computer programs quickly.
• Ability to self-manage.