Shipping Processor - ATL

Southwest Accessory Group; Cartersville (GA); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Paid weekly

Paid holidays

401(k) plan with company match

Medical, dental, and vision coverage

Short-term and long-term disability

Life insurance

Job summary

Southwest Accessory Group in Cartersville, GA is seeking a detail-oriented E-commerce Order Processor to handle online orders from start to finish, review for accuracy, and prepare items for shipment daily.

You will enter orders into our accounting system, verify addresses and payments, and respond to customer inquiries by phone and email. This role supports our dealership and consumer shipments with a focus on reliability.

Qualifications

• Excellent verbal and written communication skills in English
• Proficient with Microsoft Outlook, Word and Excel; NetSuite experience a bonus
• Ability to describe products accurately and thoroughly
• Ability to learn and understand new computer programs quickly
• Ability to multi-task in a fast-paced environment
• Strong attention to detail in a fast-paced environment
• Ability to self-manage

Responsibilities

• Review, process, print and follow through on customer orders from start to finish
• Process orders from the online store into the accounting system
• Review orders for address, payment and product accuracy
• Prepare all orders for shipment
• Answer customer service related phone calls and respond to emails
• Maintain high levels of order accuracy and efficiency

Skills

Attention to detail

Fluent English

Multi-tasking

Self-management

Learn new software quickly

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

NetSuite

Job description

About The Role

We are looking for a detail oriented person to handle all E-commerce orders that drop thru our system. We are a Accessory Distributor for General Motors and Ford Motor company. We ship daily to dealerships and consumers.

What You’ll Do

• Processor is responsible for accurately reviewing, processing, printing and following through on customers orders from start to finish
• Seeking candidates with computer proficiency and who have a familiarity with online retail platforms, order processing, and attention to detail will thrive in this position
• Process orders from our online store into our accounting system
• Review each order for accuracy, ensuring no address, payment, or product errors
• Prepare all orders for shipment
• Answer customer service related phone calls and respond to email requests

Qualifications

• Proficient in Microsoft Outlook, Word and Excel. NetSuite experience a BONUS.
• Excellent verbal and written communication skills, fluent in English.
• Excellent attention to detail in a fast-paced environment.
• Ability to multi-task.
• Ability to describe products accurately and thoroughly.
• Ability to learn and understand new computer programs quickly.
• Ability to self-manage.

About Southwest Accessory Group

Southwest Accessory Group is growing, and we invite you to grow with us. Our employees, customers, and community are our most valuable assets. We are committed to a professional workplace built on sound business ethics, honesty, integrity, teamwork, and respect.

Benefits & Schedule

• Monday–Friday schedule with occassional work on Saturday (based upon business needs)
• Day shift—no overnight shifts
• Occasional Saturday work may be required based on business needs
• Paid weekly
• Paid holidays
• 401(k) plan with company match
• Medical, dental, and vision coverage
• Short-term and long-term disability coverage
• Life insurance