Shipping Processor - ATL

Southwest-Accessory-Group; Cartersville (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid holidays

401(k) plan with company match

Medical, dental, and vision coverage

Disability insurance

Job summary

Southwest Accessory Group in Cartersville, GA, is seeking a detail‑oriented E‑commerce Order Processor to manage customer orders from start to finish. You will review, print, and follow through on orders, input them into our accounting system, and prepare shipments while handling customer inquiries by phone and email.

Proficiency with Microsoft Outlook, Word and Excel is required; NetSuite experience is a bonus.

Qualifications

• Proficient in Microsoft Outlook, Word and Excel; NetSuite experience is a bonus.
• Excellent verbal and written communication skills, fluent in English.
• Excellent attention to detail in a fast-paced environment.
• Ability to multi-task and self-manage while describing products accurately.

Responsibilities

• Review, process, print and follow through on customer orders from start to finish.
• Input orders from the online store into the accounting system.
• Review orders for accuracy, avoiding address, payment or product errors.
• Prepare all orders for shipment and answer customer service inquiries by phone or email.

Skills

Microsoft Outlook

Microsoft Word

Microsoft Excel

English fluency

Attention to detail

Multi-tasking

Self-management

Strong communication

Tools

NetSuite

Job description

We are looking for a detail oriented person to handle all E-commerce orders that drop thru our system. We are a Accessory Distributor for General Motors and Ford Motor company. We ship daily to dealerships and consumers.

What you'll do

• Processor is responsible for accurately reviewing, processing, printing and following through on customers orders from start to finish
• Seeking candidates with computer proficiency and who have a familiarity with online retail platforms, order processing, and attention to detail will thrive in this position
• Process orders from our online store into our accounting system
• Review each order for accuracy, ensuring no address, payment, or product errors
• Prepare all orders for shipment
• Answer customer service related phone calls and respond to email requests

Qualifications

• Proficient in Microsoft Outlook, Word and Excel. NetSuite experience a BONUS.
• Excellent verbal and written communication skills, fluent in English.
• Excellent attention to detail in a fast-paced environment.
• Ability to multi-task.
• Ability to describe products accurately and thoroughly.
• Ability to learn and understand new computer programs quickly.
• Ability to self-manage.

About Southwest Accessory Group

Southwest Accessory Group is growing, and we invite you to grow with us. Our employees, customers, and community are our most valuable assets. We are committed to a professional workplace built on sound business ethics, honesty, integrity, teamwork, and respect.

Benefits & Schedule

• Monday–Friday schedule with occassional work on Saturday (based upon business needs)
• Occasional Saturday work may be required based on business needs
• Paid holidays
• 401(k) plan with company match
• Medical, dental, and vision coverage
• Short-term and long-term disability coverage