Shipping & Print Pro — Customer-Focused Store Specialist

Workstream

Columbus (OH)

On-site

USD 16,531 - 22,041

Part time

14 days+

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Job summary

UPS Store is seeking a part-time Store Associate at our Columbus location. The role focuses on delivering friendly customer service, handling shipments, printing services, mailbox operations, and daily retail tasks in a fast-paced environment.

Responsibilities include greeting customers, processing shipments, printing labels, operating POS, stocking supplies, and answering questions about services and pricing. Prior experience in retail or shipping is a plus.

Qualifications

Strong customer service and communication skills.
Attention to detail, especially when processing shipments and customer information.
Basic computer and point-of-sale (POS) system proficiency.
Ability to multitask in a fast-paced retail environment.
Basic math and cash-handling skills.
Ability to lift packages (often up to 50 pounds, depending on the location).
Dependability, organization, and problem-solving skills.

Responsibilities

Greet customers and provide friendly, professional service.
Process shipments and packing using appropriate materials and carriers.
Print shipping labels and prepare packages for pickup.
Operate the cash register and handle payments accurately.
Assist customers with printing, copying, scanning, faxing, and document finishing services.
Manage mailbox rentals, package receiving, and customer notifications.
Answer phone calls and respond to questions about services and pricing.
Maintain inventory and keep the store clean and organized.
Follow company policies, security procedures, and shipping regulations.
Collaborate with team to meet daily goals.