Shipping Operations Team Lead — Coach & Optimize

Guitar Center; Kansas City (MO); On-site; USD 24,000 - 35,000; Full time

Job summary

Guitar Center Distribution is seeking a team lead to oversee our case seal team in the shipping department. The role offers compensation of $21.50 per hour and requires a High School Diploma or GED along with 2 years of relevant experience.

You will coach and develop associates, monitor workflows, and ensure accurate reporting while maintaining a safe and organized warehouse environment. Equal opportunity employer.

Qualifications

• High School Diploma or GED required.
• 2 years of relevant work experience.
• Coaching: Able to provide effective coaching, feedback, and guidance to others.
• Collaboration: Able to develop cooperation and teamwork while leading groups and working toward solutions.
• Customer Focus: Understands customer service principles and strives for an excellent customer experience.

Responsibilities

• Oversee department operational tasks in shipping, receiving, etc.
• Monitor and assist associates to ensure procedures are followed.
• Guide daily work processes for efficient and effective completion of assignments.
• Train associates on department tasks.
• Ensure reports are accurate and completed in a timely manner.
• Organize the warehouse and work areas for orderliness at all times.
• Ensure compliance to safety guidelines in the work area and department.
• Perform additional duties as assigned.

Skills

Coaching

Collaboration

Customer Focus

Education

High School Diploma or GED

Job description

Guitar Center Distribution is seeking a team lead to oversee our case seal team in the shipping department. The role offers compensation of $21.50 per hour and requires a High School Diploma or GED along with 2 years of relevant experience.

You will coach and develop associates, monitor workflows, and ensure accurate reporting while maintaining a safe and organized warehouse environment. Equal opportunity employer.