Shipping Operations Manager

Smurfit-Westrock; New Lenox (IL); On-site; USD 78,000 - 130,000; Full time

Job summary

SmurfitWestRock is seeking a Shipping Manager to oversee daily shipping operations for all outgoing products, supervise shipping personnel, and ensure accurate recording of shipments. The role emphasizes leadership, cost control, and on-time delivery to support customer satisfaction.

The ideal candidate has 2–3 years of production leadership and 3–4 years in logistics/shipping, with strong Microsoft Office skills and a safety-first mindset. Illinois location; full-time role.

Qualifications

• 2–3 years of production leadership experience.
• 3–4 years of logistics/industrial/shipping experience.
• Ability to prioritize and manage tasks effectively.
• Focus on increasing customer satisfaction and timely obligations.
• Ability to calculate estimated shipping costs.
• Commitment to workplace safety and safe equipment use.
• Strong communication with managers, staff and vendors.
• Proficient with Microsoft Office (Excel, PowerPoint, Word).

Responsibilities

• Schedule inbound and outbound loads and manage shipments.
• Maximize trailer utilization and reduce costs.
• Ensure safety culture among subordinates.
• Prepare daily and monthly management reports.
• Coordinate courier rates to minimize shipping costs.
• Apply knowledge of shipping procedures to ensure on-time delivery.
• Communicate with management to achieve goals.

Skills

Leadership

Task prioritization

Logistics / shipping

Cost estimation

Workplace safety

Interdepartmental coordination

MS Office

Communication skills

Education

High school diploma or GED

Tools

MS Excel

PowerPoint

Word

Job description

SmurfitWestRock is seeking a Shipping Manager to oversee daily shipping operations for all outgoing products, supervise shipping personnel, and ensure accurate recording of shipments. The role emphasizes leadership, cost control, and on-time delivery to support customer satisfaction.

The ideal candidate has 2–3 years of production leadership and 3–4 years in logistics/shipping, with strong Microsoft Office skills and a safety-first mindset. Illinois location; full-time role.