Shipping Manager

Smurfit-Westrock; New Lenox (IL); On-site; USD 78,000 - 130,000; Full time

Job summary

SmurfitWestRock is seeking a Shipping Manager to oversee daily shipping operations for all outgoing products, supervise shipping personnel, and ensure accurate recording of shipments. The role emphasizes leadership, cost control, and on-time delivery to support customer satisfaction.

The ideal candidate has 2–3 years of production leadership and 3–4 years in logistics/shipping, with strong Microsoft Office skills and a safety-first mindset. Illinois location; full-time role.

Qualifications

• 2–3 years of production leadership experience.
• 3–4 years of logistics/industrial/shipping experience.
• Ability to prioritize and manage tasks effectively.
• Focus on increasing customer satisfaction and timely obligations.
• Ability to calculate estimated shipping costs.
• Commitment to workplace safety and safe equipment use.
• Strong communication with managers, staff and vendors.
• Proficient with Microsoft Office (Excel, PowerPoint, Word).

Responsibilities

• Schedule inbound and outbound loads and manage shipments.
• Maximize trailer utilization and reduce costs.
• Ensure safety culture among subordinates.
• Prepare daily and monthly management reports.
• Coordinate courier rates to minimize shipping costs.
• Apply knowledge of shipping procedures to ensure on-time delivery.
• Communicate with management to achieve goals.

Skills

Leadership

Task prioritization

Logistics / shipping

Cost estimation

Workplace safety

Interdepartmental coordination

MS Office

Communication skills

Education

High school diploma or GED

Tools

MS Excel

PowerPoint

Word

Job description

Opportunity summary:

As Shipping Manager, you will be responsible for overseeing daily activities for shipping functions of all outgoing products to customers, managing all aspects of shipping and transferring product and materials, verifying and recording information on incoming and outgoing shipments, and providing leadership to shipping personnel.

How you will impact SmurfitWestRock

• Schedule inbound and outbound loads/manage inbound and outbound shipments
• Maximize trailer utilization and efficiently use trailer pool to reduce costs
• Ensure subordinates work safely and contribute to a collaborative safety culture that drives results
• Prepare daily and monthly management reports to communicate critical shipping information
• Coordinate and monitor courier rates to select the lowest rate to minimize shipping cost and remain within budget
• Utilize knowledge of shipping procedures, routes, and rates to determine shipping priorities and methods for delivery to assure on-time delivery and exceptional customer service
• Communicate with various levels of management and departments to ensure that goals are accomplished

What you need to succeed:

• High school diploma or G.E.D. equivalent
• 2 to 3 years of production leadership experience
• 3 to 4 years of logistics/industrial/shipping experience
• Demonstrated ability to prioritize and manage tasks effectively
• Focus on increasing customer satisfaction by ensuring obligations are met in a timely manner
• Aptitude to calculate estimated costs associated with the shipping/delivery functions
• Ability to recognize the importance of safety in the workplace, follow safety rules, utilize appropriate safety equipment and report unsafe conditions to the appropriate administrator
• Ability to establish and maintain cooperative working relationships with other managers, staff, and vendors
• Proficiency in computer skills including Microsoft Office- Excel, PowerPoint, Word
• Well-developed oral and written communication skills

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

The salary range for this position is $78,000.00 - $130,000.00, depending on your role, level, and location. The range listed is also the expected pay for roles in Illinois and Colorado. The benefits for this role include short-term bonus incentive, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, and paid sick leave as required by applicable state/local law, 15 days of paid vacation, and 11 days of paid holidays, subject to annual change. Your pay will be based on factors such as your skills, experience, and education.