Shipping Operations Lead: On-Floor Leader for Quality

Greenworks NA; Morganton, Northern (NC, KY); Híbrido; USD 52 000 - 76 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Resumo da oferta

Greenworks seeks a Shipping Supervisor to lead a team on the warehouse floor and collaborate with cross-functional roles to meet safety and quality guidelines. The role emphasizes hands-on supervisory presence and effective problem resolution.

The successful candidate will direct quality auditors, run daily tasks, and optimize packing and shipping processes using SAP and WMS systems. Availability for weekends and overtime is required.

Qualificações

• Requires minimum 3 years’ experience in a distribution/shipping environment.

Responsabilidades

• Leads and directs a group of parcel Quality Auditors.
• Investigates and reports on daily quality issues.
• Spends approximately 75% of the time on the warehouse floor with team members, coaching and developing.
• Assign daily tasks based on team member skills.
• Maximize efficiency using RF guns in all areas.
• Ensure quality checks at packing and shipping prep stages.
• Work in the WMS for data retrieval and problem resolution.
• Provide input to Warehouse Manager for process improvements.
• Ensure correct shipment of international and hazardous material orders.
• Monitor inventory control and productivity; adjust as needed.
• Respond to and resolve customer complaints in Zendesk.
• Hold team accountable for attendance and performance.
• Backup for receiving when needed.
• Weekend, holiday, and overtime availability as required.

Conhecimentos

Leadership

Communication

Problem solving

Teamwork

Attention to detail

Initiative

Time management

Formação académica

High school diploma or GED

Bachelor's degree preferred

Ferramentas

SAP

Excel

Word

Outlook

PowerPoint

Descrição da oferta de emprego

Greenworks seeks a Shipping Supervisor to lead a team on the warehouse floor and collaborate with cross-functional roles to meet safety and quality guidelines. The role emphasizes hands-on supervisory presence and effective problem resolution.

The successful candidate will direct quality auditors, run daily tasks, and optimize packing and shipping processes using SAP and WMS systems. Availability for weekends and overtime is required.