Production Support Lead — Warehouse Ops & Quality

Wineshipping.com LLC; Vacaville (CA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) with matching

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Wineshipping is seeking a Lead, Production Support to supervise multiple warehouse functions including picking, packing, labeling, and shipping, while ensuring quality and safety standards. You will coach a team, resolve on-floor issues, and partner with Operations leadership to sustain throughput and continuous improvement.

The role requires hands-on leadership in a fast-paced 3PL environment, with experience in WMS, RF scanning, and cross-functional coordination.

Qualifications

• Minimum high school diploma or GED or equivalent education is required.
• 3–5 years of warehouse pick/pack or distribution experience in high-volume environments.
• Leadership experience in a pick/pack, e-commerce, or 3PL environment.
• Experience collaborating with inventory, shipping, or quality teams.
• Proven ability to meet productivity, accuracy, and safety targets.
• Experience training, coaching, or mentoring warehouse staff.
• Familiarity with multiple warehouse functions (picking, packing, replenishment, receiving, shipping).
• Ability to balance labor and guide task assignments to maintain throughput.

Responsibilities

• Oversee workflow across picking, packing, box building, palletizing, and QA to ensure throughput and accuracy.
• Provide on-the-floor leadership, training, guidance, and problem resolution.
• Monitor productivity and adjust labor or task assignments as needed.
• Communicate status updates to Operations leadership and escalate issues.
• Ensure adherence to SOPs, safety policies, and quality guidelines.
• Coordinate with cross-functional teams to support continuous improvement initiatives.
• Play a hands-on role in packaging, labeling, and palletizing when required.
• Maintain orderly, safe workspace and support on-time shipping.

Skills

Leadership

Team coordination

Communication

Quality control

RF scanning

WMS

Education

High school diploma or equivalent

Tools

WMS

RF scanning

Pallet jacks / forklift (cert a plus)

Job description

Wineshipping is seeking a Lead, Production Support to supervise multiple warehouse functions including picking, packing, labeling, and shipping, while ensuring quality and safety standards. You will coach a team, resolve on-floor issues, and partner with Operations leadership to sustain throughput and continuous improvement.

The role requires hands-on leadership in a fast-paced 3PL environment, with experience in WMS, RF scanning, and cross-functional coordination.