Shipping & Logistics Specialist

Cornerstone Building Brands; Houston (TX); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Holidays

401k

Tuition reimbursement

Professional development

Job summary

Cornerstone Building Brands in Houston, TX is seeking an organized administrative professional to support daily order scheduling and customer service activities. You will work closely with warehouse staff to resolve shipping issues, process payments and credits, and handle paperwork for freight claims.

The role requires strong communication, attention to detail and the ability to navigate a fast-paced environment while maintaining professionalism.

Qualifications

• Proficient in MS Office Suite (Word, Excel, Outlook).
• Strong administrative, organizational, time management and prioritizing skills.
• Able to handle a fast paced, demanding environment with urgency when needed.
• Customer-focused with professionalism and discretion.

Responsibilities

• Prepare daily order schedule and distribute to warehouse staff.
• Collaborate with warehouse to address shipping errors and discrepancies.
• Address delivery-related issues such as late shipments, shortages and damaged products.
• Prepare all required paperwork for freight claims due to damages and arrange for credits or reshipment.
• Process transactions including payments and credits.
• Serve customers by phone, email, mail, over the counter and in the showroom.
• Respond to inquiries pertaining to product, shipping, warranty, etc.
• Support outside sales by adopting internal processes to ensure customer satisfaction.
• Provide product knowledge to dealers/customers for parts or install inquiries.
• Perform other duties as requested by Plant Manager.

Skills

MS Office

Administrative skills

Time management

Prioritization

Communication

Attention to detail

Tools

MS Office

Job description

Cornerstone Building Brands in Houston, TX is seeking an organized administrative professional to support daily order scheduling and customer service activities. You will work closely with warehouse staff to resolve shipping issues, process payments and credits, and handle paperwork for freight claims.

The role requires strong communication, attention to detail and the ability to navigate a fast-paced environment while maintaining professionalism.