Global Shipping & Logistics Coordinator

Bruegmann; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Bruegmann is seeking a Shipping Coordinator to join our Customer Service team in Houston. You will support outbound shipments, communicate proactively with stakeholders, and maintain accurate order status from order through delivery and invoicing using our ERP system.

You will coordinate with carriers, review packing details, prepare required documents, track shipments, and maintain thorough records. This is a full-time on-site role Monday through Friday.

Qualifications

• 1–3 years of experience in shipping or logistics, preferably in a customer-facing role.
• Experience with LTL, FTL, parcel, air cargo and international shipments.
• Knowledge of international shipping requirements and documentation.
• Proficiency with ERP systems and Microsoft Office tools.

Responsibilities

• Execute daily shipping tasks, including shipment processing, documentation, and system updates within ERP system and related systems
• Coordinate shipments with carriers and brokers to meet customer requirements and maintain on-time delivery
• Review warehouse packing information for accuracy and completeness before shipment
• Prepare and provide all required shipping documentation to the warehouse team, including BOLs, pallet labels, packing slips, and customer-specific documents
• Track shipments and provide timely updates to internal teams and customers
• Maintain detailed shipment records, including tracking, delivery status, and proof of delivery (POD)
• Enter and verify shipping costs within business system to support accurate billing
• Manage daily reports to prevent past-due shipments
• Escalate shipment delays, issues, or risks to appropriate parties
• Coordinate with Order Coordinators, warehouse teams, and carriers to support shipment execution
• Ensure all scheduled daily pickups are completed prior to end of day unless otherwise communicated or approved
• Manage international shipments requiring documentation, HS codes, and compliance
• Own and actively manage daily report for shipments in transit:
• Ensure updates are accurate, detailed, and actionable
• Proactively follow up on delays and drive resolution
• Use reporting to manage and improve shipment performance
• Demonstrate knowledge of and ability to execute standard shipping methods, including:
• LTL (Less Than Truckload) shipments
• FTL (Full Truckload) shipments
• Air cargo shipments (as required)
• Drop shipments and vendor-direct shipments
• Develop and maintain customer relationships to ensure alignment on procedures and timely issue resolution
• Maintain accurate documentation of customer‑specific shipping requirements and carrier account information in the business system (customer records), ensuring notes and instructions remain up to date
• Plan upcoming shipments and coordinate daily with the warehouse team on the 1–14-day shipment schedule, providing paperwork in advance when possible

Skills

Shipping operations

Carriers & logistics coordination

ERP systems(NetSuite)

Microsoft Office

Customer-facing

Tools

NetSuite

Excel

Job description

Bruegmann is seeking a Shipping Coordinator to join our Customer Service team in Houston. You will support outbound shipments, communicate proactively with stakeholders, and maintain accurate order status from order through delivery and invoicing using our ERP system.

You will coordinate with carriers, review packing details, prepare required documents, track shipments, and maintain thorough records. This is a full-time on-site role Monday through Friday.