Shipping & Logistics Clerk

Avita Pharmacy; Brea (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off / holidays

Parental leave

Job summary

Avita Care Solutions in Brea, CA is seeking a Shipping & Logistics Clerk who will manage daily packaging, scheduling, and routing of pharmacy deliveries. The role requires professional communication with drivers and staff, data entry into pharmacy systems, and accurate receipt confirmation with physicians and patients.

The position emphasizes timely, accurate deliveries with a strong customer-service focus, no evenings or weekends, and a supportive, inclusive work environment.

Qualifications

• High school diploma or GED required.
• Proficient in English with strong verbal and written communication.
• Bilingual in Spanish preferred.
• Experience with shipping and packaging is a plus.
• Strong customer service attitude and reliability.
• Excellent typing and data entry skills.
• Strong problem-solving, organizational, and communication skills.
• High attention to detail and confidentiality.
• Able to multitask in a busy, fast-paced environment.
• Positive attitude, energetic and flexible.

Responsibilities

• Complete daily packaging, scheduling, and routing of deliveries and drivers efficiently.
• Communicate delivery status updates professionally with drivers and staff.
• Enter delivery information into pharmacy systems.
• Scan delivery receipts and confirm package receipt with physicians and patients.
• Prepare FedEx, UPS, and other shipments.
• Ensure deliveries are accurate, on time, and accounted for.
• Interact courteously with patients and team members to maintain positive relationships.
• Maintain a tidy and organized pharmacy workspace.
• Identify problems, elevate when needed, and provide solutions.
• Perform other related duties as assigned.
• Support the company core values and goals.

Skills

English proficiency

Bilingual Spanish

Customer service

Data entry

Attention to detail

Multitasking

Confidentiality

Problem solving

Communication skills

Reliability

Education

High school diploma or GED

Tools

Pharmacy systems

Job description

The Shipping & Logistics Clerk is responsible for packaging, scheduling, and routing of pharmacy deliveries, including interdepartmental supplies and correspondence, and maintaining timely, accurate delivery records.

This is a full-time position based in Brea, CA and the work schedule is Monday through Friday from 8:30am to 5:00pm.

Great work-life balance! No evenings or weekends!

About the Role:

• Complete daily packaging, scheduling, and routing of deliveries/drivers in the most efficient manner possible
• Communicate professionally and clearly with drivers and pharmacy staff regarding delivery status updates
• Enter delivery information into pharmacy systems
• Scan delivery receipt forms into database and confirm receipt of packages with physician offices and patients
• Prepare FedEx, UPS, and other packages for shipment
• Ensure all deliveries are made accurately and on time and that all packages are accounted for
• Interact courteously with patients and team members to develop and maintain positive, professional relationships
• Maintain a tidy and organized workspace within the pharmacy
• Proactively identify problems, elevate if/when appropriate, and provide effective solutions
• Perform other related duties as assigned
• Embrace and perform in the spirit of the company’s core values and goals

About You:

• High school diploma or GED
• Proficient in English, with strong verbal and written communication skills
• Bilingual in Spanish is preferred
• Prior work experience a plus; experience with shipping and packaging an extra plus
• Strong customer service attitude and skills
• Responsible and reliable with a track record of good attendance
• Strong typing and data entry skills
• Strong problem-solving, troubleshooting, organizational, and communication skills
• High attention to detail
• Able to multitask and stay calm and focused in a busy, fast-paced work environment
• Able to maintain a high level of confidentiality
• Must have a positive attitude, and be energetic and flexible
• Able to lift and carry light to medium-weight packages

At Avita Care Solutions, compassionate care is at the heart of everything we do. Join Avita and get inspired to be the care that unlocks the full potential of health for all. We’re committed to promoting health equity by providing comprehensive, integrated access to pharmacy services, clinical care delivery and digital health through our individualized and culturally competent LGBTQ+, HIV, PrEP, and sexual wellness care. Avita is a proud member of the U.S. Business Action to End HIV and has been recognized multiple times by the Human Rights Campaign Foundation as a Best Place to Work for LGBTQ+ Equality.

Avita is an Equal Opportunity Employer dedicated to building a diverse, inclusive, and authentic workplace. We welcome everyone by recruiting, hiring, and promoting individuals without regard to their sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, veteran status, or any other status protected by applicable law. Avita also provides reasonable accommodation for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and any other state or local laws.

Pay range: $18-$20 per hour, based on credentials and geographic location.

Avita Care Solutions offers a comprehensive benefits package:

• Healthcare benefits (medical, dental, vision) for eligible team members and their families, along with additional company paid and voluntary benefit offerings.
• Six company paid holidays and three personal floating holidays, paid time off (PTO), paid leaves - two weeks paid parental leave, bereavement, sick leave, time to vote and jury duty, award recognition program, professional learning and development opportunities.
• Company paid benefits – basic life and AD&D, Maven and Health Care Advocate Work/Life Balance Program, health/dependent flexible spending.
• Voluntary benefits – long and short-term disability, pet insurance, legal, accident, hospital indemnity, critical illness, whole and supplementary life insurance, identity theft protection, 401(K) retirement savings plan with company match.

All benefits are subject to the applicable plan terms.