Shipping Lead

AgReserves, Inc.; Plymouth (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Life and AD&D insurance

401(k) with company match

Flexible Spending Account (FSA)

Tuition Assistance

Profit-sharing bonus

Job summary

River Point Farms is seeking an experienced Shipping Lead to oversee daily shipping operations and provide day-to-day leadership for the Shipping team. This role prioritizes workflow, coordinates departmental activities, trains team members, monitors operational performance, and serves as the primary operational resource for shipping-related issues.

The Shipping Lead ensures shipping efficiency, inventory accuracy, customer satisfaction, and continuous improvement while acting as the

Qualifications

• High School Diploma or equivalent required.
• 5+ years in shipping, logistics, warehouse ops, or related field.
• Forklift certification or willingness to obtain.
• Advanced knowledge of ERP systems and MS Office, especially Excel.
• Strong ability to train, mentor, and lead others.

Responsibilities

• Coordinate and prioritize daily shipping activities to ensure orders are processed, loaded, and shipped accurately and on time.
• Provide day-to-day leadership, training, mentoring, and work direction to Shipping Coordinators and new team members.
• Monitor team workload, productivity, quality, and adherence to procedures and compliance.
• Coordinate carrier scheduling and transportation activities with third-party logistics providers.
• Resolve complex shipping, inventory, documentation, transportation, and customer service issues, escalating as needed.
• Oversee shipping transactions, inventory activities, shipment tracking, and reporting through ERP systems.
• Review shipping documentation and inventory records for accuracy and compliance.
• Lead inventory control activities including cycle counts, reconciliations, and corrective actions.
• Partner with Sales, Production, Customer Service, Warehouse, and management to support objectives.
• Assist with customer claims, quality investigations, and corrective actions.
• Monitor KPIs and drive continuous improvement initiatives.
• Promote compliance with food safety, quality, and workplace safety standards.

Skills

Shipping operations

Leadership

ERP systems

Microsoft Excel

Inventory management

Training/Mentoring

Analytical thinking

Communication

Decision making

Independence

Education

High School Diploma or equivalent

Tools

ERP systems

Microsoft Office Suite

Microsoft Excel

Job description

River Point Farms is seeking an experienced Shipping Lead to join our local onion processing team!

Summary:

The Shipping Lead oversees daily shipping operations and provides day-to-day leadership for the Shipping team. This role prioritizes workflow, coordinates departmental activities, trains team members, monitors operational performance, and serves as the primary operational resource for shipping-related issues. The Shipping Lead ensures shipping efficiency, inventory accuracy, customer satisfaction, and continuous improvement while acting as the departmental lead during assigned shifts and in the absence of management.

Responsibilities:

• Coordinate and prioritize daily shipping activities to ensure orders are processed, loaded, and shipped accurately and on time.
• Provide day-to-day leadership, training, mentoring, and work direction to Shipping Coordinators and new team members.
• Monitor team workload, productivity, quality, and adherence to established procedures and compliance requirements.
• Coordinate carrier scheduling, transportation activities, and issue resolution with third-party logistics providers.
• Resolve complex shipping, inventory, documentation, transportation, and customer service issues, escalating concerns as appropriate.
• Oversee shipping transactions, inventory activities, shipment tracking, and reporting through ERP systems.
• Review shipping documentation, inventory records, and compliance requirements for accuracy and completeness.
• Lead inventory control activities, including cycle counts, reconciliations, discrepancy investigations, and corrective actions.
• Partner with Sales, Production, Customer Service, Warehouse, and management teams to support operational objectives and customer satisfaction.
• Assist with customer claims, quality investigations, and corrective action implementation.
• Monitor KPIs and operational performance metrics and support continuous improvement initiatives.
• Promote compliance with food safety, quality, workplace safety, and regulatory standards.
• Serve as the departmental lead during assigned shifts and in the absence of management.
• Perform other duties as assigned.

Qualifications:

• High School Diploma or equivalent required.
• 5+ years of experience in shipping, logistics, warehouse operations, inventory control, or a related field.
• Forklift certified or willing to obtain certification as required by location.
• Advanced knowledge of ERP systems and Microsoft Office Suite, particularly Excel.
• Strong understanding of shipping operations, inventory management, transportation coordination, and warehouse processes.
• Demonstrated experience training, mentoring, or directing the work of others.
• Strong analytical, organizational, and decision-making skills.
• Excellent communication and conflict-resolution abilities.
• Ability to prioritize competing demands and lead operations in a fast-paced environment.
• Ability to exercise sound judgment and work independently with minimal supervision.

Working conditions:

* The physical demands below describe what is generally required to perform this job. Reasonable accommodations may be made for individuals with disabilities.

• Regularly lift, carry, push, and/or move items weighing up to 50 pounds, including raw materials, finished products, tools, or equipment.
• Perform work that involves prolonged standing and walking, with occasional sitting depending on task requirements.
• Frequently use hands and fingers to operate machinery, tools, conveyors, controls, and other processing equipment.
• Occasionally position self to access equipment, materials, or work areas, including reaching, bending, stooping, kneeling, crouching, climbing, or crawling.
• Communicate clearly to follow instructions and report problems or safety concerns.
• Have adequate vision to safely perform job duties, including near and distance vision, color recognition, depth perception, peripheral vision, and the ability to adjust focus.

* The work environment below describes conditions the employee may encounter while performing this job. Reasonable accommodations may be made when appropriate.

• Work is performed primarily in a plant environment, with occasional exposure to office settings as job duties require.
• The role involves frequent interaction with moving mechanical components, including conveyors, processing equipment, and industrial machinery.
• Employees may regularly encounter wet or slippery surfaces, dust, and fluctuating temperatures, including hot and cold conditions typical of agricultural processing facilities.
• Occasional work at heights or in confined or elevated locations may be required, with potential exposure to electrical or mechanical hazards.
• Periodic exposure to fumes, airborne particles, and hazardous chemicals used in processing, cleaning, or maintenance activities.
• Noise levels are often high and may require the use of hearing protection.
• Work hours may vary based on and may include day, night, weekend, holiday, or extended shifts to support continuous operations.
• Travel by vehicle may be required for other company facilities, suppliers, or operational sites.
• Personal Protective Equipment (PPE) including safety glasses, hard hats, safety footwear, hearing protection, and protective clothing will be provided in accordance with applicable laws and company policy. Employees are required to wear designated PPE when tasks or work areas require it; compliance with PPE requirements is mandatory.

AgReserves, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender, identity or expression, or any other characteristic protected by federal, state or local laws. Qualified applicants must be legally and lawfully authorized to be employed and work in the United States without current or future visa sponsorship - AgReserves, Inc. is not sponsoring visas at this time.

AgReserves offers medical, dental, vision, life, and AD&D insurance coverage. Additionally, employees can contribute to an FSA, and to an employer matched 401(K). Employees can apply for Tuition Assistance for continuing education purposes. All full-time employees are eligible to participate in a discretionary profit-sharing bonus. For more detailed information please visit our benefits site: www.agreserves.com/benefits . AgReserves, Inc. complies with the current state minimum wage laws for all positions, regardless of the pay ranges posted.