Shipping/Fulfillment Support Technician

Phenix Label Company; Olathe (KS); On-site; USD 21,000 - 28,000; Full time

Job summary

Phenix Label Company in Olathe, KS is seeking a Shipping/Fulfillment Support Technician responsible for pulling, packing, and shipping finished goods, organizing the fulfillment inventory, and processing daily shipments to ensure customers receive products on time.

You will communicate with the customer service and scheduling teams, adhere to quality control processes, operate forklift as needed, stage shipments, and maintain a clean, safe fulfillment area while supporting continuous

Qualifications

• High school diploma / GED / equivalent required.
• Strong time management and planning abilities.
• Excellent communication skills with diverse teams.
• Ability to work independently with minimal supervision.
• Proficiency with basic math and computer skills.
• English language proficiency required.

Responsibilities

• Shipments of finished goods and outgoing customer jobs.
• Process pick tickets and purchase orders with accuracy.
• Notify customer service of shortages and coordinate replenishment.
• Complete shipping documentation and billing paperwork.
• Operate forklift and assist with staging and loading.

Skills

Time management

Communication skills

Independent work

English language

5S experience

Basic math

Computer literacy

Education

High school diploma / GED / equivalent

Job description

Job Details: Job Location: Phenix HQ - Olathe, KS 66062, Position Type: Full Time, Job Shift: Split Shift (11a-7p), Position Summary:

The Shipping/Fulfillment Support Technician is responsible for the pulling, packing, and shipment of finished goods inventory, organization of the fulfillment inventory, and processing all daily shipments tensure customer receives necessary products in the time desired, communicating with customer service and scheduling team of when inventory of product needs replenished. They will adhere tcompany standards for quality and job parameters, while maintaining a professional and team oriented behavior and attitude.

Essential Functions

• Shipments of finished goods inventory / Shipments of outgoing customer jobs.
• Process incoming pick tickets and purchase orders from the Cargill plants, insuring accuracy of inventory pulled for jobs.
• Communicate with customer service team of any shortages of product that will need tbe produced for jobs.
• Process all documentation needed tensure accuracy of shipments.
• Package product in a neat and protective way tinsure product arrives without being damaged in transportation.
• Process packing list, bill of lading, and UPS documentation for shipment tcustomer’s specifications.
• Complete all necessary documentation needed for billing purposes.
• Communicate with truck lines tdetermine best method of shipment, utilizing knowledge of shipping procedures, routes, and rates. Enters freight costs intjobs.
• Assemble skids and binds containers using strapping machine and/or shrink wrapper.
• Apply identifying information and shipping instructions ontskid shipments.
• Post weights and shipping charges, and affixes postage.

Organization of fulfillment / shipping area

• Receive and stock racks with daily production of product in designated areas in fulfillment.
• Provide signage for any new product assigned by the customer.
• Rotate incoming inventory with existing inventory tensure the oldest inventory is sent first.
• Keep isles and floors clean and clear tmaintain safety standards of company.
• Maintain communication with customer service team tquarantine and dispose of any obsolete items.
• Stage outgoing shipments in designated areas in shipping.

• Takes precautions tprotect equipment, property and product against loss.
• Suggests improvements tfulfillment procedures, and acts timprove quality, timeliness or reduce costs.
• Adheres tall quality control processes and procedures and actively supports the company’s internal audit program.
• Operates forklift tmove shipments from shipping-and-receiving platform to outgoing trucks, storage or work area.

Skills and Experience Required

• Individual must be able to work independently with minimal guidance required. This implies good time management, planning/organization, and decision-making skills.
• Individual must be able to interact effectively with a wide variety of people in a wide variety of settings, possessing strong communication skills, maintaining flexibility, objectivity and a capacity to handle multiple tasks simultaneously.
• Participation and support of 5S initiatives and activities.
• Previous warehouse and logistics experience preferred.
• High school diploma / GED / or equivalent.
• Candidate should possess basic math and computer skills.
• English language required.

Physical and Other Requirements

Requires experience with face-to-face discussions with individuals or teams.

Opportunity to make decisions without supervision; mistakes are not easily correctable and have serious consequences that impact the results of co-workers, customers or the company.

Requires being exact or highly accurate, meeting strict deadlines, and working with others in a group or team.

Regularly required to stand; walk; talk; sit; listen; and have vision capabilities that enable reading and viewing a computer screen.

Requires dealing with unpleasant, angry, or discourteous people; includes conflict situations.

Requires working with external customers and suppliers.

Position requires occasional travel to customer sites.

Ability to use hands to handle, control, or feel objects, tools or controls is required.

Job tasks are performed in close physical proximity to other people, includes exposure to sounds and noise levels that are distracting.

Requires working indoors in environmentally controlled conditions.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel. The above duties are subject to change and shall not be construed as a promise or contract of employment or of any specific duties.