Shipping & Customer Care Specialist (Temporary)

Whirlwind Steel Buildings Inc; Houston (TX); On-site; USD 21,000 - 29,000; Part time

Benefits offered by this job

Healthcare

Retirement plans

Job summary

Whirlwind Steel Buildings Inc is seeking a temporary Shipping & Customer Service Clerk to support our shipping operations while providing outstanding service to internal teams, customers, and transportation partners. This role communicates order updates, resolves shipping-related concerns, and helps ensure products are delivered accurately and on time.

The ideal candidate is organized, customer-focused, and enjoys working in a fast-paced manufacturing environment where communication and

Qualifications

• High school diploma or GED required.
• Previous experience in customer service, shipping, logistics, manufacturing, or warehouse operations preferred.
• Strong customer service and communication skills.
• Excellent organizational skills with the ability to manage multiple priorities.
• Ability to work independently and collaboratively in a team environment.
• Comfortable working in a fast-paced manufacturing setting.
• Proficient with computers; experience with Microsoft Office is preferred.
• Experience with ERP or shipping software is a plus.
• Bilingual (English/Spanish) is a plus.
• Must be able to lift, push, or pull up to 50 pounds and safely climb onto trailers when needed.

Responsibilities

• Serve as a primary point of contact for shipping-related questions from customers, sales representatives, and internal departments.
• Provide timely updates regarding order status, shipment schedules, and delivery information.
• Monitor shipping schedules and communicate any delays or material shortages.
• Assist in resolving customer concerns related to shipping, deliveries, or order status.
• Prepare and maintain shipping documentation and records using company systems.
• Ensure accurate communication between shipping, manufacturing, sales, and logistics teams.
• Support continuous improvement efforts that enhance customer satisfaction and shipping efficiency.
• Perform other duties as assigned.

Skills

Customer service

Communication skills

Organizational skills

Team collaboration

Independent work

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office

ERP software

Job description

Whirlwind Steel Buildings Inc is seeking a temporary Shipping & Customer Service Clerk to support our shipping operations while providing outstanding service to internal teams, customers, and transportation partners. This role communicates order updates, resolves shipping-related concerns, and helps ensure products are delivered accurately and on time.

The ideal candidate is organized, customer-focused, and enjoys working in a fast-paced manufacturing environment where communication and