Temp Shipping & Customer Experience Coordinator

Whirlwind Steel Buildings and Components; Houston (TX); On-site; USD 32,000 - 45,000; Part time

Benefits offered by this job

Healthcare

Paid time off

Retirement plans

Job summary

Whirlwind Steel Buildings and Components is seeking a temporary Shipping & Customer Service Clerk to support shipping operations and provide outstanding service to internal teams, customers, and transportation partners. You will communicate order updates, resolve shipping concerns, and help ensure on-time delivery.

The ideal candidate is organized, customer-focused, and thrives in a fast-paced manufacturing environment where clear communication and attention to detail matter.

Qualifications

• High school diploma or GED required.
• Experience in customer service, shipping, logistics, manufacturing, or warehouse ops preferred.
• Proficient with computers; ERP/shipping software a plus.

Responsibilities

• Serve as a primary point of contact for shipping-related questions from customers, sales representatives, and internal departments.
• Provide timely updates regarding order status, shipment schedules, and delivery information.
• Monitor shipping schedules and communicate any delays or material shortages.
• Assist in resolving customer concerns related to shipping, deliveries, or order status.
• Prepare and maintain shipping documentation and records using company systems.
• Ensure accurate communication between shipping, manufacturing, sales, and logistics teams.
• Support continuous improvement efforts that enhance customer satisfaction and shipping efficiency.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organization

Teamwork

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

ERP software

Shipping software

MS Office

Job description

Whirlwind Steel Buildings and Components is seeking a temporary Shipping & Customer Service Clerk to support shipping operations and provide outstanding service to internal teams, customers, and transportation partners. You will communicate order updates, resolve shipping concerns, and help ensure on-time delivery.

The ideal candidate is organized, customer-focused, and thrives in a fast-paced manufacturing environment where clear communication and attention to detail matter.