Shipping Coordinator - 2 Needed

AREA TEMPS, INC.; Solon (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

AREA TEMPS, INC. is seeking Shipping Coordinators in Solon, Ohio, to ensure accurate packaging, labeling, and shipping of products to meet customer requirements. You will manage logistics and maintain shipping records, supporting effective delivery operations that contribute to customer satisfaction and supply chain performance.

Work hours are Monday through Friday from 8 a.m. to 4:30 p.m., allowing for a balanced work-life schedule. Ideal candidates will thrive in a collaborative environment and effectively manage shipping tasks.

Responsibilities

• Schedule and organize outgoing shipments based on production schedules.
• Select appropriate carriers and shipping methods to meet deadlines.
• Prepare shipping documentation, including bills of lading and labels.
• Ensure documentation complies with international and domestic requirements.
• Collaborate with teams to verify order accuracy before shipping.
• Update inventory systems to reflect shipped goods.
• Liaise with freight carriers to arrange pickups and monitor progress.
• Track and trace shipments to ensure timely delivery.
• Investigate and resolve shipping errors or delivery issues.
• Optimize shipping costs through rate negotiation and efficient scheduling.
• Provide delivery confirmations and assist with customer complaints.

Job description

Job Summary

We are seeking Shipping Coordinators who will ensure that products are packaged, labeled, and shipped accurately and on time to meet customer requirements. Additionally, you will manage logistics, coordinate with carriers, maintain shipping records, and support inventory control which will ultimately ensure efficient delivery operations and contribute to the overall customer satisfaction and supply chain performance. Work hours are Monday through Friday from 8 a.m. to 4:30 p.m.

Job Responsibilities

• Schedule and organize outgoing shipments both international and domestic based on production schedules and customer orders
• Select appropriate carriers and shipping methods to meet deadlines and cost targets
• Prepare shipping documentation, generate packing lists, bills of lading, shipping labels, and export documents as needed
• Ensure documentation complies with legal and company requirements both internationally and domestic
• Collaborate with warehouse and production teams to verify order accuracy and inventory levels before shipping
• Update inventory systems to reflect shipped goods
• Liaise with freight carriers to arrange pickups, resolve delays, and monitor shipment progress
• Track and trace shipments to ensure timely delivery and communicate status to relevant departments or customers
• Ensure shipments meet all regulatory requirements, including hazardous material guidelines if applicable
• Investigate and resolve shipping errors, damaged goods, or delivery issues and coordinate returns or replacements when needed
• Work to optimize shipping costs through rate negotiation, carrier selection, and efficient scheduling and monitor shipping expenses and assist in budgeting
• Provide shipment updates and delivery confirmations to customers or internal stakeholders and assist with resolving customer complaints related to shipping or delivery