Shipping Coordinator

Bertelsmann-Jobs; Pleasant Prairie (WI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with company matching

Paid Time Off

Holidays

FSA

Employee Assistance Program

Tuition reimbursement

Job summary

Arvato is seeking a Shipping Coordinator in Wisconsin to manage daily order processing across shipping systems and coordinate carrier interactions. The role supports accounts by resolving shipment issues and ensuring timely hand-off of packages to carriers.

Responsibilities include monitoring shipments, guiding shipping staff, and driving process improvements within the Quality Management framework. Requires SAP/WMS experience and strong Excel skills.

Qualifications

• 3+ years international shipping experience.
• 2+ years Microsoft Excel experience.
• 3+ years SAP or WMS experience.

Responsibilities

• Oversee daily order processing through shipping systems.
• Coordinate changes in shipping methods as instructed by Management.
• Schedule pick-ups with carrier services.
• Review/investigate issues with carriers regarding shipments.
• Communicate shipment status with Management.
• Monitor shipping area and verify package processing.
• Delegate shipping personnel to maintain service levels.
• Participate in process improvements and Quality Management adherence.

Job description

Company Description

The Shipping Coordinator at Arvato is responsible for executing and overseeing daily shipping functions that include processing daily orders through various shipping systems, processing shipping requests, courier/LTL shipments and USPS metered mail. The Coordinator will also support Account Management in researching and resolving customer shipment issues and be responsible for the daily hand-off of all processed packages to carriers and generating end of day reports.

Job Description

YOUR TASKS

• Oversee daily order processing through designated shipping/mailing systems
• Coordinate changes in shipping methods as instructed by Management
• Schedule pick-ups with various carrier/courier services
• Review, investigate and/or resolve issues with carriers regarding shipments
• Interaction with carriers/couriers regarding shipment status’s and continuous communication with Management
• Monitor shipping area, stations and verify all packages are processed accordingly
• Delegate and instruct shipping personnel while maintaining a high level of service and productivity
• Participate and contribute in process improvements and adhere to the Quality Management System

Qualifications

• At least 3 years of International Shipping Experience.
• At least 2 years using Microsoft Office; intermediate to advanced level experience in Excel required.
• At least 3 years working with SAP or a similar WMS

Additional Information

• Medical, Dental, Vision, Life Insurance, and Disability Pay.
• 401(k) with company matching up to 6%.
• Paid Time Off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance, pet insurance, and more.
• Employee Assistance Program.
• Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.