Shipping Coordinator

Simon & Schuster; Kentucky; On-site; USD 42,000 - 66,000; Full time

Job summary

Simon & Schuster is seeking a Shipping Coordinator to oversee daily outbound shipping operations at the Jackson, TN warehouse. The role ensures orders are processed, packed, and shipped accurately and on schedule, working with warehouse staff, carriers, and internal teams.

Responsibilities include coordinating shipments, reviewing documentation, and maintaining shipping records in WMS/ERP systems, while upholding safety and shipping standards.

Qualifications

• High school diploma or equivalent required; associate degree or higher preferred.
• 2–4 years in warehouse shipping, logistics, or distribution operations.
• Experience with WMS, ERP, and shipping software.
• Strong knowledge of shipping procedures, carriers, and logistics.

Responsibilities

• Coordinate outbound shipping activities for timely order fulfillment.
• Prepare and review bills of lading, packing lists, and carrier labels.
• Schedule shipments with carriers and arrange freight pickups.
• Communicate shipping status withSales, CS, and Operations teams.
• Verify order accuracy before shipment; ensure proper quantities and packaging.
• Monitor tracking and resolve delivery issues or delays.
• Maintain shipping records in WMS/ERP and ensure compliance with policies.

Skills

Communication

Coordination

Time management

Documentation accuracy

Team collaboration

Education

High school diploma or equivalent

Associate degree preferred

Tools

WMS

ERP systems

Shipping software

Job description

Simon & Schuster is currently seeking a Shipping Coordinator to join our Distribution Center in Jackson, TN. This position will be responsible for overseeing daily outbound shipping operations within the warehouse.

Job Summary

The Shipping Coordinator oversees daily outbound shipping operations within the warehouse to ensure customer orders are processed, packed, and shipped accurately and on schedule. This position works closely with warehouse associates, carriers, and internal departments to coordinate shipments, resolve issues, and maintain efficient shipping workflows. The Shipping Coordinator supports operational efficiency, inventory accuracy, and high levels of customer service.

Key Responsibilities

• Coordinate daily outbound shipping activities to ensure timely and accurate order fulfillment
• Prepare and review shipping documentation including bills of lading, packing lists, and carrier labels
• Schedule shipments with carriers and arrange freight pickups
• Communicate with internal teams (sales, customer service, operations) regarding shipping status and issues
• Verify orders for accuracy before shipment, ensuring correct quantities and packaging
• Monitor shipment tracking and resolve delivery issues or delays
• Maintain shipping records and update warehouse management systems (WMS) or ERP systems
• Ensure compliance with company policies, safety regulations, and shipping standards
• Assist with inventory checks related to outbound shipments
• Coordinate with warehouse staff to prioritize urgent or expedited orders
• Identify opportunities to improve shipping efficiency and reduce costs

Qualifications

• High school diploma or equivalent (associate's degree or higher preferred)
• 2-4 years of experience in warehouse shipping, logistics, or distribution operations
• Experience with warehouse management systems (WMS), ERP systems, and shipping software
• Strong knowledge of shipping procedures, freight carriers, and logistics operations
• Proficiency in Microsoft Office, particularly Excel
• Ability to multitask and work in a fast‑paced environment
• Strong attention to detail and organizational skills

Skills & Competencies

• Excellent communication and coordination skills
• Problem‑solving and decision‑making ability
• Time management and prioritization
• Accuracy in documentation and record‑keeping
• Ability to work collaboratively with warehouse teams and management teams

Physical Requirements

• Ability to work in a warehouse environment
• Occasionally lifts 30-50 pounds
• Ability to stand, walk, and move throughout the warehouse for extended periods

SCHEDULED WORK HOURS: 2nd Shift 3:30pm - Midnight