Shipping Coordinator

Simon & Schuster; Jackson (TN); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Dental coverage

Vision benefits

401(k) plan

Life insurance

Disability benefits

Tuition assistance

PTO

Broad Based Ownership

Job summary

Simon & Schuster Shipping Coordinator in Jackson, TN oversees daily outbound shipping operations to ensure orders are processed, packed, and shipped on schedule. You will coordinate with warehouse staff, carriers, and internal departments to maintain efficient workflows and high service levels.

The role requires 2–4 years in shipping/logistics, familiarity with WMS/ERP systems and shipping software, plus strong Excel skills.

Qualifications

• High school diploma or equivalent, associate degree preferred.
• 2–4 years in warehouse shipping, logistics or distribution operations.
• Experience with WMS, ERP and shipping software.
• Strong knowledge of shipping procedures and carriers.
• Proficiency in Microsoft Excel and overall MS Office.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Coordinate daily outbound shipping activities to ensure timely and accurate order fulfillment.
• Prepare and review shipping documents including bills of lading, packing lists, and carrier labels.
• Schedule shipments with carriers and arrange freight pickups.
• Communicate with sales, customer service and operations about shipping status.
• Verify orders for accuracy before shipment and ensure correct quantities and packaging.
• Monitor shipment tracking and resolve delivery issues or delays.
• Maintain shipping records and update WMS/ERP systems.
• Ensure compliance with company policies, safety regulations, and shipping standards.
• Assist with inventory checks related to outbound shipments.
• Coordinate with warehouse staff to prioritize urgent orders.

Skills

Excellent communication

Coordination skills

Time management

Attention to detail

Multitasking

Education

High school diploma or equivalent

Associate degree preferred

Tools

WMS

ERP systems

Shipping software

Excel

Job description

Simon & Schuster was named to Forbes magazine list of America's Best Mid-Size Employers 2022. Simon & Schuster is a global leader in general interest publishing, dedicated to providing the best in fiction and nonfiction for readers of all ages, and in all printed, digital and audio formats. Its distinguished roster of authors includes many of the world's most popular and widely recognized writers, and winners of the most prestigious literary honors and awards. It is home to numerous well-known imprints and divisions such as Simon & Schuster, Scribner, Atria Books, Gallery Books, Pocket Books, Adams Media, Simon & Schuster Children's Publishing and Simon & Schuster Audio and international companies in Australia, Canada, India and the United Kingdom, and proudly brings the works of its authors to readers in more than 200 countries and territories. For more information visit our website at www.simonandschuster.com.

Simon & Schuster is currently seeking a Shipping Coordinator to join our Distribution Center in Jackson, TN. This position will be responsible for overseeing daily outbound shipping operations within the warehouse.

Job Summary

The Shipping Coordinator oversees daily outbound shipping operations within the warehouse to ensure customer orders are processed, packed, and shipped accurately and on schedule. This position works closely with warehouse associates, carriers, and internal departments to coordinate shipments, resolve issues, and maintain efficient shipping workflows. The Shipping Coordinator supports operational efficiency, inventory accuracy, and high levels of customer service.

Key Responsibilities

• Coordinate daily outbound shipping activities to ensure timely and accurate order fulfillment

• Prepare and review shipping documentation including bills of lading, packing lists, and carrier labels

• Schedule shipments with carriers and arrange freight pickups

• Communicate with internal teams (sales, customer service, operations) regarding shipping status and issues

• Verify orders for accuracy before shipment, ensuring correct quantities and packaging

• Monitor shipment tracking and resolve delivery issues or delays

• Maintain shipping records and update warehouse management systems (WMS) or ERP systems

• Ensure compliance with company policies, safety regulations, and shipping standards

• Assist with inventory checks related to outbound shipments

• Coordinate with warehouse staff to prioritize urgent or expedited orders

• Identify opportunities to improve shipping efficiency and reduce costs

Qualifications

• High school diploma or equivalent (associate’s degree or higher preferred)

• 2–4 years of experience in warehouse shipping, logistics, or distribution operations

• Experience with warehouse management systems (WMS), ERP systems, and shipping software

• Strong knowledge of shipping procedures, freight carriers, and logistics operations

• Proficiency in Microsoft Office, particularly Excel

• Ability to multitask and work in a fast-paced environment

• Strong attention to detail and organizational skills

Skills & Competencies

• Excellent communication and coordination skills

• Problem-solving and decision-making ability

• Time management and prioritization

• Accuracy in documentation and record-keeping

• Ability to work collaboratively with warehouse teams and management teams

Physical Requirements

• Ability to work in a warehouse environment

• Occasionally lifts 30–50 pounds

• Ability to stand, walk, and move throughout the warehouse for extended periods

SCHEDULED WORK HOURS: 2nd Shift 3:30pm - Midnight

Simon & Schuster US is an equal opportunity employer (EOE). At Simon & Schuster US, the spirit of inclusion feeds into everything that we do. From employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. We are committed to equal employment opportunity regardless of race, color, national origin, religion, creed, sex (including pregnancy, sexual orientation, gender, gender identity or expression), age, citizenship status, marital status, and Veteran status where protected by law or any other characteristic protected by applicable federal, state, or local law.

The hiring salary range for this position applies to New York City, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable. Additionally, employees have access to our industry-first, Broad Based Ownership program, which makes all employees partners in our shared success.

We are committed to providing reasonable accommodations to qualified individuals in accordance with applicable law. If you need a reasonable accommodation during the application or interview process, please contact us at [e-mail]. Unrelated emails, such as following up on an application, will not receive a response.

Candidates hired for this or any other posted Simon & Schuster role will be employees of Simon & Schuster, LLC, subject to all policies, including the Workplace Privacy Notice (https://www.simonandschuster.com/p/workplace-privacy-notice), and eligible solely for the benefits plans thereof.

Job Details

Job Family Warehouse Operations

Job Function Operations

Pay Type Hourly

Employment Indicator Regular

Hiring Min Rate 23 USD

Hiring Max Rate 24 USD