Shipping Coordinator

Miller Zell Inc.; Bentonville (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Miller Zell Inc. in Bentonville, AR is seeking a POD Coordinator to support the Print On Demand process at the production facility.

You will assist with order coordination, catalog maintenance, production tracking, quality checks, and shipping activities to ensure orders are completed accurately and on schedule. Ideal candidates have 0–2 years in print production or related ops, a high school diploma, and strong MS Office skills.

Qualifications

• 0–2 years of related experience in print production, fulfillment, shipping, inventory, order processing, logistics, customer service, or a related operations environment preferred.
• High school diploma or equivalent required.
• Proficient in Microsoft Office.
• Strong communication and organizational skills; willingness to learn POD systems and shipping procedures.

Responsibilities

• Assist with maintaining and updating the POD catalog process.
• Assist with all Print On Demand orders & restock fulfillment.
• Review POD orders to determine timeframe, process, shipments, and billing.
• Enter, update, and maintain accurate order-related information in applicable systems.
• Track order status and communicate updates to management and project personnel.
• Perform quality-control checks on POD orders, materials, and shipping documentation.
• Assist with inventory tracking, packaging, fulfillment, and project shipments.
• Maintain organized POD order files, production records, and shipping documentation.
• Support efforts to reduce costs and improve margins; maintain a clean workspace.

Skills

Printing knowledge

Production knowledge

Fulfillment

Shipping processes

Communication skills

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

POSITION SUMMARY:

Support the Print On Demand (POD) process at the Bentonville Production Facility by assisting with order coordination, catalog maintenance, production tracking, quality checks, inventory support, kit packing, and shipping activities. The POD Coordinator works under the direction of the Print Production Manager to help ensure orders are completed accurately, efficiently, and on schedule.

POSITION RESPONSIBILITIES:

• Assist with maintaining and updating the POD catalog process
• Assist with all Print On Demand orders & restock fulfillment
• Reviews POD orders to determine timeframe, process for accomplishing project, shipments and billing to the customer
• Enter, update, and maintain accurate order-related information in applicable systems and records
• Assist with tracking order status and communicating updates to the Print Production Manager and project personnel
• Perform assigned quality-control checks on POD orders, printed materials, kit packing, and shipping documentation
• Assist with kit packing, fulfillment, and special project shipments as needed
• Assist with inventory tracking, organization, and supply replenishment; report supply needs to the Print Production Manager
• Maintain organized POD order files, production records, shipping documentation, and related materials
• Actively pursue practices that lead to project cost reductions to positively affect margins
• Maintain a clean, safe, and organized print shop work area
• Support department efforts to reduce waste, improve accuracy, and complete projects efficiently
• Punctuality and Regular attendance are required on the job

POSITION REQUIREMENTS/QUALIFICATIONS:

Experience: 0–2 years of related experience in print production, fulfillment, shipping, inventory, order processing, logistics, customer service, or a related operations environment preferred. An equivalent combination of education, training, and experience will be considered. High school diploma or equivalent required. Must be proficient in Microsoft Office.

Special Skills/Qualifications: Basic knowledge of printing, production, fulfillment, or shipping processes preferred. Familiarity with print specifications and artwork files is preferred but not required. Strong communication and organizational skills a must. Willingness to learn POD systems, print processes, inventory practices, and shipping procedures.