Shipping Clerk 2

RJW Logistics Group; Romeoville (IL); On-site; USD 30,000 - 45,000; Full time

Job summary

RJW Logistics Group is seeking warehouse team members to manage shipping and freight operations effectively. This role focuses on customer satisfaction through precise order scheduling, documentation, and communication, supporting the overall logistics process. Enjoy benefits from our Employee Ownership Program and be a part of an innovative organization committed to employee success.

Benefits

Employee Ownership Program

Potential financial rewards

Collaborative community environment

Qualifications

• 1-2 years of clerical experience.
• Typing speed of at least 40 wpm.
• Basic transportation, logistics, and shipping knowledge.

Responsibilities

• Manage shipping and freight operations.
• Check in all drivers and print shipping paperwork.
• Coordinate loading doors with dock and drivers.

Skills

Basic office clerical skills

Basic transportation knowledge

Logistics knowledge

Typing speed

Education

High School Diploma or GED preferred

Tools

Word processing software

Spreadsheets

Job description

RJW Logistics Group is HIRING!

OUR PEOPLE ARE OUR FUTURE. THAT’S WHY THEY COME FIRST.

RJW is dedicated to hiring and developing talent who want to make an impact and be a part of an industry-leading organization. We are committed to our employees’ success and to continuous innovation in the retail logistics industry.

Empower Your Future with Our Employee Ownership Program

We are excited to introduce our Employee Ownership Program—designed to empower, motivate, and reward our team members. As an employee, you can:

• Ownership Stake: Become a co-owner of the company, directly contributing to your financial growth and the company's success.
• Financial Rewards: Potential for increased earnings through share appreciation.
• Sense of Belonging: Develop a deeper connection and commitment to your work and the company's journey.
• Community and Collaboration: Join a community of invested colleagues fostering a collaborative environment.
• Cost: The program costs nothing to participate in; shares are awarded annually based on salary for all active employees.

Our Employee Ownership Program is more than a benefit—it's a pathway to a brighter future together. Join us and become a valued co-owner of RJW.

Interested in a direct hire opportunity with benefits and job security? Apply now! RJW is the right place for you!

Schedule: Mon-Fri 4PM-12:30AM

Job Purpose: Reporting to the Warehouse Supervisor, this role involves working efficiently in a warehouse environment, managing shipping and freight operations, and ensuring customer satisfaction through proper order scheduling and documentation. The position supports warehouse shipping activities.

Essential Duties and Responsibilities:

• Check in all drivers.
• Print all pertinent shipping paperwork.
• Coordinate loading doors with dock and drivers.
• Ensure paperwork is signed by the driver.
• Close loads in the system.
• Coordinate with Customer Service for special order paperwork, such as international shipments or special BOLs. Enter orders and scan/index documents.
• Understand and adhere to RJW's goals, policies, and procedures.
• Communicate customer issues and inquiries appropriately.
• Maintain confidentiality of company information.
• Recommend and implement process improvements.
• Update reports as required by management.
• Perform other tasks as assigned.

Additional Responsibilities:

• Maintain a positive telephone demeanor.
• Be trained to be ‘Phone Assertive’.
• Organize and schedule effectively.
• Handle multiple tasks efficiently.
• Proficient in word processing, spreadsheets, and learning company-specific software.

Qualifications:

• Basic office clerical skills.
• Typing speed of at least 40 wpm.
• 1-2 years of clerical experience.
• Basic transportation, logistics, and shipping knowledge.

Education and Experience:

• High School Diploma or GED preferred.

Language Skills:

• Ability to read, analyze, and interpret business and technical documents. Write reports and correspondence. Present information effectively and respond to questions from managers, clients, and customers.

Mathematical Skills:

• Ability to perform basic math operations and interpret data in graphs.