Shipping Associate II

Chipton-Ross, Inc.; Batesville (IN); On-site; USD 21,000 - 30,000; Full time

Job summary

Chipton-Ross, Inc. is seeking a Shipping Associate II in Batesville, IN for a contract opportunity. You will handle international orders, prepare export documents, and coordinate with freight forwarders to ensure timely delivery.

The role requires knowledge of incoterms, HS codes, and export/import regulations, plus proficiency with JD Edwards and FedEx/UPS shipping tools. Strong communication and multitasking in a fast-paced environment are essential.

Qualifications

• Familiarity with Incoterms (FOB, CIF, DDP) and HS codes.
• Experience with export/import regulations and cross-border shipments.
• Ability to coordinate with overseas vendors and international clients.

Responsibilities

• Pick, pack, and ship international orders.
• Prepare and verify invoices, origin certificates, and customs declarations.
• Book and track shipments with freight forwarders; ensure on-time delivery.

Skills

Global trade knowledge

Systems proficiency

Problem solving

Communication

Multilingual abilities

Analytical skills

Export regulations knowledge

DOT regulations knowledge

Email communication (English)

Multi-tasking in fast-paced env

Attention to legal terms

Education

High School Diploma or GED

Tools

JD Edwards

Adobe Acrobat

Kofax

FedEx Ship Manager

UPS WorldShip

Job description

Chipton-Ross is seeking a Shipping Associate II for a contract opportunity in Batesville, IN.

BASIC QUALIFICATIONS (REQUIRED SKILLS/EXPERIENCE):

• Global Trade Knowledge:Familiarity with Incoterms (e.g., FOB, CIF, DDP), Harmonized System (HS) codes, and export/import regulations.
• Systems Proficiency:Knowledge of Windows, MS Word, Excel, Outlook, JD Edwards systems, Adobe Acrobat, Kofax, FedEx Ship manager, and UPS WorldShip.
• Problem Solving:Ability to quickly troubleshoot shipping delays, port holds, and supply chain disruptions.
• Communication:Multilingual skills and ability to coordinate clearly with cross-functional teams, overseas vendors, andinternationalclients.
• Excellent interpersonal communication skills with the ability to interact with freight companies and internal operation department personnel.
• Ability to comprehend and clearly communicate via email with customers, freight companies and internal individuals, all which use English as a second language.
• Sound judgment and strong analytical skills.
• Ability to read and understand legal terms and conditions.
• Proven ability to multi-task in a fast paced, high pressure, changing environment, with minimal day to day supervision.
• Knowledge of Windows, MS Word, Excel, Outlook, JD Edwards systems, Adobe Acrobat, Kofax, FedEx Shipmanager, and UPS WorldShip.
• Strong willingness to stay current on United States Export Administration Regulations.
• Knowledge of Department of Transportation regulations.

POSITION RESPONSIBILITIES:

• Picking, packing, shipping of international customer orders.
• Cross-Border Documentation:Prepare and verify commercial invoices, certificates of origin, and customs declarations to avoid border delays and unexpected duties.
• Carrier Coordination:Book and track international shipments via air, sea, or land freight. Communicate directly with freight forwarders to ensure on-time deliveries.
• Order Processing:Oversee end-to-end order lifecycles—from order entry to shipment notifications—across multiple currencies and time zones.
• Manages customer requested shipping and tracking information.
• Ensure all USA and foreign customs Export/Import requirements are met, including United States Export Administration Regulations, determining Export Control Classification Numbers (ECCN) for Baxter Products.
• Responsible for reviewing customer shipping Instructions and following them to ensure customer satisfaction.
• Prepare all Exports Documentation for overseas orders required by USA and foreign freight companies
• Creating and modifying customer invoices daily using Adobe Acrobat or Kofax software.
• Identify and resolve issues with carriers.
• Escalate issues that cannot be resolved themselves to warehouse supervisor.

PREFERRED QUALIFICATIONS (DESIRED SKILLS/EXPERIENCE):

• Preferred Certification but not required; Certified Export Specialist (CES) Certification Program; International Air Transport Association Dangerous Goods Regulations.

REQUIRED EDUCATION:

• Accredited High School Diploma or GED.

WORK HOURS:

• Full-Time- Monday- Friday 07:00am-03:30pm