Shipping and Receiving Representative

Accurate Personnel; Grapevine (TX); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Weekly pay

Job summary

Accurate Personnel is seeking a Shipping and Receiving Representative in Grapevine, TX to coordinate air import shipments from arrival to final delivery. The role emphasizes accurate documentation, proactive communication with carriers and customers, and strong service orientation.

The ideal candidate has logistics or air import experience, solid organization, and the ability to work in a fast-paced environment while maintaining attention to detail.

Qualifications

• Experience in air import, freight forwarding, logistics, or transportation customer service.
• Strong knowledge of import documentation and shipment coordination.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Proficiency with Microsoft Office, including Outlook and Excel.
• Ability to work in a fast-paced, deadline-driven environment.
• Strong attention to detail and problem-solving skills.
• Ability to work independently and collaboratively with internal and external partners.
• Reliable attendance and a professional, customer-focused attitude.

Responsibilities

• Coordinate the timely movement of air import shipments from airport arrival through final delivery.
• Track shipment ETAs and arrange transfers from airports to designated warehouses.
• Coordinate with carriers, vendors, customs brokers, and warehouse teams to ensure smooth shipment processing.
• Prepare and submit shipping documentation accurately and on time.
• Process terminal fees and maintain accurate payment records.
• Manage smaller customer accounts and internal warehouse transfers.
• Send arrival notices and provide shipment updates to customers.
• Monitor shipment progress and proactively resolve transportation issues.
• Maintain accurate shipment records within company systems.
• Prepare and process invoices, ensuring freight, handling, and terminal charges are accurate.
• Support month-end billing activities and reconcile shipment documentation.
• Escalate critical shipment issues to management while maintaining excellent customer service.

Skills

Air import knowledge

Customer service

Communication skills

Organization & multitasking

Problem solving

Attention to detail

Independent & collaborative

Tools

Outlook

Excel

Shipping documentation software

Job description

HIRING IMMEDIATELY: SHIPPING AND RECEIVING REPRESENTATIVE IN GRAPEVINE, TX

Accurate Personnel is hiring immediately for a Shipping and Receiving Representative to join our team in Grapevine, Texas. This individual will be responsible for coordinating air import shipments from arrival through final delivery while ensuring exceptional customer service, accurate documentation, and timely communication with carriers, warehouses, customs brokers, and customers. The ideal candidate will possess strong organizational skills, excellent communication abilities, and experience managing air freight or logistics operations in a fast-paced environment.

Pay, Schedule, and Location

• Starting at $20 to $23/hour, paid weekly
• Excellent benefits package, including medical, dental, and vision
• Located in Grapevine, TX

Duties and Responsibilities

• Coordinate the timely movement of air import shipments from airport arrival through final delivery
• Track shipment ETAs and arrange transfers from airports to designated warehouses
• Coordinate with carriers, vendors, customs brokers, and warehouse teams to ensure smooth shipment processing
• Prepare and submit shipping documentation accurately and on time
• Process terminal fees and maintain accurate payment records
• Manage smaller customer accounts and internal warehouse transfers
• Send arrival notices and provide shipment updates to customers
• Monitor shipment progress and proactively resolve transportation issues
• Maintain accurate shipment records within company systems
• Prepare and process invoices, ensuring freight, handling, and terminal charges are accurate
• Support month-end billing activities and reconcile shipment documentation
• Escalate critical shipment issues to management while maintaining excellent customer service

Requirements and Qualifications

• Previous experience in air import, freight forwarding, logistics, or transportation customer service preferred
• Strong knowledge of import documentation and shipment coordination
• Excellent communication and customer service skills
• Strong organizational and multitasking abilities
• Proficiency with Microsoft Office, including Outlook and Excel
• Ability to work in a fast-paced, deadline-driven environment
• Strong attention to detail and problem-solving skills
• Ability to work independently and collaboratively with internal and external partners
• Reliable attendance and a professional, customer-focused attitude

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(Salary range based on experience)

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Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.