Shipping and Receiving Manager

Anderson Express Inc.; Muskegon (MI); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance and short-term disabled

401(k) with company match

Paid time off and holidays

Tuition reimbursement

Profit sharing and more

Job summary

Anderson Express is a women-owned, world-class manufacturer in Muskegon, MI, specializing in aluminum casting, CNC machining, and assembly for automotive, military, and power-gen markets. We seek a high-energy Shipping & Receiving Manager to lead our team and protect customer relationships through accurate, on-time material handling.

The role reports to the Operations Manager and focuses on safety, productivity, and continuous improvement to support growth and profitability.

Qualifications

• 7–10 years of shipping and receiving management or related role.
• Manufacturing experience; Tier 1 automotive (Ford) exposure preferred.
• MRP/ERP experience; Global Shop Solutions experience is a plus.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication and data accuracy.

Responsibilities

• Lead, coach, and develop the Shipping & Receiving team with a hands-on approach.
• Oversee daily shipping and receiving to ensure on-time, accurate shipments.
• Maintain ERP records and reflect material movement accurately in the system.
• Drive continuous improvement to reduce costs and improve customer service.
• Collaborate with Operations, Quality, Purchasing and other departments to resolve issues.

Skills

Leadership

Shipping operations

ERP & MRP

Data accuracy

Communication

Tools

Global Shop Solutions (GSS)

Job description

Anderson Express is Hiring!

Anderson Express (AE) – Muskegon, MI

Anderson Express is a women-owned, world-class manufacturer specializing in aluminum casting, CNC machining, and assembly of customer-engineered components. We are a growing Tier 1 supplier serving the automotive, military, and power generation markets.

We are the go-to supplier for Ford Motor Company on complex, fast-moving, highly engineered programs that demand precision, urgency, and problem-solving at a high level.

The Opportunity

We are looking for a high-energy, quick-thinking Shipping & Receiving Manager to join our team and help take Anderson Express to the next level.

Reporting to the Operations Manager, this hands-on leadership position is responsible for leading the Shipping & Receiving team and ensuring all incoming and outgoing materials are handled accurately, efficiently, and on time.

This role is about more than moving material - it is about protecting customer relationships, maintaining inventory accuracy, supporting production, controlling costs, and making sure the operation has what it needs to succeed.

What You Will Own

Team Leadership & Accountability

• Lead, coach, and develop the Shipping & Receiving team.
• Establish clear expectations for safety, accuracy, productivity, and customer service.
• Create a culture of accountability, teamwork, urgency, and continuous improvement.
• Lead by example with a hands-on, get-it-done approach and drive issues to resolution.

Shipping & Receiving Execution

• Lead daily shipping and receiving operations and ensure shipments are accurate and on time.
• Verify shipments against sales orders, invoices, packing lists, and other records.
• Prepare bills of lading, customs documents, ASNs, and other required paperwork.
• Coordinate with carriers, customers, and internal teams to resolve shortages, delays, and discrepancies.
• Determine best-value shipping methods, routes, and rates.
• Support expedited and drop-in requests and ensure materials are properly packed, labeled, and routed.

Inventory, Dunnage & ERP Discipline

• Maintain accurate shipping and receiving records and ensure ERP transactions reflect actual material movement.
• Learn, maximize, and continuously improve the use of Global Shop Solutions (GSS).
• Identify and resolve inventory discrepancies and process errors.
• Track customer dunnage and coordinate timely returns.
• Maintain shipping supplies and update customer portals with required logistics information.

Continuous Improvement

• Drive improvements that increase accuracy, reduce cost, improve customer service, and strengthen operational performance.
• Develop corrective actions and partner with Operations, Quality, Purchasing, and other departments to eliminate recurring problems.
• Help build a scalable shipping and receiving operation that supports Anderson Express as we grow.

What Success Looks Like

• Shipments leave on time and arrive accurately as expected.
• Incoming materials are received efficiently and inventory transactions are accurate.
• Customer requirements are consistently met.
• Problems are identified, communicated, and escalated early.
• The team operates with clear expectations and accountability.
• Dunnage and freight costs are actively managed.
• ERP data accurately reflects the physical movement of materials.
• The department continuously improves rather than simply maintaining the status quo.

Who Thrives Here

• This role is ideal for someone who takes ownership, moves with urgency, and does not wait to be told what to do. You should be comfortable leading people in a fast-paced manufacturing environment, recognizing problems, finding root causes, communicating clearly, and taking action.
• You should be willing to roll up your sleeves and work alongside the team, balance competing priorities, and take personal responsibility for results.
• This is not a manage-from-a-desk position. It requires, on the floor, daily engagement with people, material, systems, customers, carriers, and the operation.

Qualifications

• 7-10 years of experience in shipping and receiving management or a related role.
• Manufacturing experience; Tier 1 (Ford) automotive experience strongly preferred.
• MRP and/or ERP experience; Global Shop Solutions experience is a plus.
• Strong critical-thinking, analytical, organizational, and problem-solving skills.
• Strong attention to detail and data accuracy.
• Excellent computer skills, including Microsoft Office.
• Strong written and verbal communication skills.
• Ability to reprioritize, meet deadlines, and communicate across multiple channels.
• Strong sense of urgency and commitment to customer service.

Culture at Anderson Express

• Balance – We value a healthy balance between the demands of work and home.
• Honesty & Integrity – Our words and actions matter. We walk the talk.
• Teamwork – We win as a high-performing team. Communicate, communicate, communicate!
• Hustle – A competitive spirit drives our sense of urgency and desire to win.
• Continuous Improvement – Status quo? No. We have a can-do attitude and mindset.
• Transparency – Bad news first. We can solve what we know.
• Open Door – We believe in accessible leadership and solving problems together.

Compensation & Benefits

Competitive compensation commensurate with experience, including:

• Medical, dental, and vision insurance
• Life insurance and short-term disability
• 401(k) with company match
• Paid time off and holidays
• Tuition reimbursement
• Profit sharing and more!

Ready for the Challenge?

If you are an experienced shipping and receiving leader who enjoys a fast-paced manufacturing environment, takes ownership, and is motivated by the opportunity to make a real impact, we want to hear from you.

Come help us build a world-class operation at Anderson Express.

Anderson Express is proud to be an Equal Opportunity Employer.