Shipping and Receiving Coordinator

Veolia; San Jose (CA); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Tuition reimbursement

Paid volunteering

401(k) plan

Paid time off

Job summary

Veolia North America seeks a Shipping and Receiving Coordinator to respond to customer inquiries, schedule pickups, and dispatch drivers on pre-set routes. You will print and prepare shipping documents, route sheets, and labels, while assisting customers and ensuring efficient daily operations.

The role involves overseeing CSRs, maintaining DOT Logs and VCRs, and ensuring compliance with DOT/EPA/state waste regulations.

Qualifications

• High school diploma or GED is required.
• 1+ years of related transportation/logistics experience is preferred.
• Knowledge of waste routing and disposal of Hazardous Materials is preferred.
• Knowledge of DOT, EPA, and State Waste Regulations is preferred.
• Ability to read, write, speak and understand English.

Responsibilities

• Respond to customer inquiries about pick-ups, schedules, and orders.
• Dispatch vehicles on pre-set routes for CSRs daily.
• Assist walk-in customers and with handheld/printer availability.
• Create load sheets, route sheets, and shipping documents.
• Dispatch drivers for extra or missed pickups and balance routes.
• Monitor CSR performance and escalate CICs to supervisor.
• Review driver paperwork and debrief drivers per SOPs.
• Maintain DOT Logs, VCRs, and related records.

Skills

English proficiency

Customer service

Route planning

Dispatch coordination

Education

High school diploma or GED

Job description

Veolia has acquired Clean Earth. As Clean Earth completes its integration into Veolia, recruiting and hiring for this role is being managed in partnership with the Clean Earth talent acquisition team.

Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country’s largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. Veolia helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Veolia has more than 10,000 employees working at more than 350 locations across North America.

Job Description

As Shipping and Receiving Coordinator, you’ll provide responses to customer inquiries including pick-ups, schedules, and product orders and you will dispatch vehicles on pre-set routes for each CSR daily.

• Assist walk-in customers as needed.
• Assist with routine handheld/printer availability and operations.
• Build and print daily routes for drivers including preparing shipping documents, route sheets, and barcode labels.
• Dispatch drivers for extra or missed pick-ups and ensure that routes are balanced.
• Assist Customer Service with customer requests, route changes, and rescheduling for pickups/missed stops.
• Monitor operations and work of all Customer Service Reps.
• Monitor and elevate CIC’s to supervisor
• Review driver paperwork (VCR and logbook) and file paperwork.
• Debrief drivers in accordance with written SOPs.
• Complete consolidated manifests for trailer shipments.
• Forward VCR (Vehicle Condition Report) reports to Transportation Supervisor/Manager for maintenance requests.
• Assist drivers with any problems/issues that arise.
• Create load sheets, prepare reviews and stamp all manifests.
• Oversee and participate in the maintenance of DOT Log Files and Vehicle Condition Reports for all CSRs and equipment. Ensure DQF, DOT Logs and VCR logs are accurate and complete; must maintain DOT files and download PDTs.

Qualifications

Basic Requirement:

• High school diploma or GED.

Preferred Requirements:

• 1+ years of related transportation/logistics experience
• Knowledge of waste routing and disposal of Hazardous Materials
• Knowledge of DOT, EPA, and State Waste Regulations
• Ability to read, write, speak and understand English

Additional Information

Starting pay: $25.00 - $27.00

Benefits: Comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, tuition reimbursement, paid volunteering and more. In addition, commencing no later than January 1, 2027, benefits package will include participation in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

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