Shipping and Receiving Clerk - 1st Shift

MSI Express, INC; Portage (IN); On-site; USD 19,000 - 25,000; Full time

Job summary

MSI Express, INC is seeking a warehouse associate to receive, unload, verify shipments, and prepare shipping/receiving paperwork. You will inspect quantities, update records, and communicate with drivers and customers while maintaining safety and accuracy in a fast-paced environment.

You will follow standard procedures, assist onboarding, and support dock scheduling with a focus on food safety practices and housekeeping standards.

Qualifications

• Strong organizational and record‑keeping abilities.
• Basic computer literacy and ability to learn warehouse systems.
• Clear verbal and written communication.
• Ability to work well in a team and with drivers and customers.
• Attention to safety and procedures in a fast-paced warehouse.

Responsibilities

• Receive, unload, and verify shipments according to established warehouse procedures.
• Prepare, review, and file shipping and receiving paperwork accurately.
• Check product quantities and condition against packing slips and delivery documents.
• Enter and maintain shipping, receiving, and inventory records as required.
• Communicate respectfully with drivers, carriers, customers, and team members regarding deliveries and pickups.
• Follow assigned work instructions to meet daily accuracy and productivity expectations.
• Provide courteous assistance to customers, drivers, and visitors as needed.
• Keep the work area clean, organized, and free of hazards in line with housekeeping standards.
• Follow food safety and quality guidelines relevant to daily job duties.
• Report food safety or quality concerns to appropriate personnel when observed.
• Perform other tasks as assigned by management

Skills

Organizational skills

Record-keeping

Basic computer skills

Verbal and written communication

Interpersonal skills

Ability to follow procedures

Attention to safety

Education

High School Diploma or equivalent

Job description

Job Description:

KEY ACCOUNTABILITIES / PRIMARY DUTIES & RESPONSIBILITIES

• Receive, unload, and help verify incoming and outgoing shipments following established warehouse procedures
• Assist with preparing, reviewing, and filing shipping and receiving paperwork accurately and on time
• Check product quantities and visible condition against packing slips, bills of lading, and delivery documents
• Enter and maintain basic shipping, receiving, and inventory records as required
• Communicate respectfully with drivers, carriers, customers, and team members regarding deliveries and pickups
• Follow assigned work instructions to meet daily accuracy and productivity expectations
• Provide courteous assistance to customers, drivers, and visitors as needed
• Help monitor dock schedules and update dock boards under supervisor guidance
• Support onboarding of new associates by sharing standard shipping and receiving practices
• Follow facility security procedures, including access control, and reporting unusual activity
• Perform work safely and report unsafe conditions or incidents to a supervisor promptly
• Keep the work area clean, organized, and free of hazards in line with housekeeping standards
• Follow food safety and quality guidelines relevant to daily job duties
• Report food safety or quality concerns to appropriate personnel when observed
• Perform other tasks as assigned by management

QUALIFICATIONS / CAPABILITY PROFILE

Minimum Education

• High School Diploma or equivalent

Minimum Qualifications / Skills

• Strong organizational and record‑keeping skills
• Basic computer skills and ability to learn shipping/warehouse systems
• Effective verbal and written communication skills
• Good interpersonal skills and ability to work well with others
• Ability to identify, locate, handle, and distribute product accurately
• Ability to work effectively in a fast-paced warehouse environment
• Ability to follow established work procedures and safety rules
• Ability to read, understand, and follow written and verbal instructions
• Ability to work assigned shifts and scheduled hours

Working Conditions / Physical Requirements

• Ability to push/pull, load/unload, and lift or move equipment and product weighing up to 50 pounds, with or without assistance throughout the shift
• Ability to stand and/or walk for extended periods of time, often up to 8–10 hours per shift
• Ability to climb stairs or ladders safely
• Ability to use hands and fingers to handle paperwork, scanners, labels, small parts, and computer equipment
• May use a manual pallet jack and may operate a forklift once certified
• Must wear required PPE (gloves, hairnets, safety glasses, ear protection, masks, appropriate footwear)
• Work may involve exposure to cold, heat, humidity, noise, moving mechanical parts, food ingredients and cleaning chemicals
• Must be able to work overtime, weekends, or rotating shifts as needed

MSI Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.