Shipment Clearing Representative

suddath; Jacksonville (FL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

401(k) with company match

Weekly pay

PTO and company holidays

Tuition reimbursement

Job summary

Suddath is seeking a detail-oriented Pre-Move Survey Coordinator in Jacksonville, FL. You will ensure Pre-Move Surveys are received and processed in accordance with military deadlines, and you will update DPS/GMMS with survey details.

You will interface with Military Transportation Offices, vendors, and customer service to manage preapprovals and communication, support billing, and ensure accurate transit and documents.

Qualifications

• High school diploma or GED; 1–2 years related experience preferred.
• Strong reading/writing comprehension and ability to communicate effectively.
• Ability to calculate figures and perform basic math.
• Strong problem-solving and logical reasoning.
• Basic computer literacy and ability to use standard software.

Responsibilities

• Ensure Pre-Move Survey is received and processed in accordance to military deadlines.
• Update DPS and GMMS with pre-move survey weight, dates, and address changes.
• Enter and monitor all preapprovals for accessorial services per procedures.
• Interface with Military Transportation Offices, vendors, customer service, and operations.
• Assist Billing and Accounts Payable with resolving preapproval issues.
• Process and distribute Government Bill of Lading documents.
• Verify transit times to ensure the Required Delivery Date is accurate.
• Update system with notes regarding changes and communication.

Skills

Verbal communication

Written communication

Customer service

Prioritization

Multi-tasking

Teamwork

Attention to detail

Relationship building

Education

High school diploma or GED

Job description

Why Choose Suddath to "Move" your Career to the Next Level?

At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.

What We Offer!

• A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
• Weekly pay for hourly-paid employees. Biweekly pay for salaried employees.
• Paid Time Off (PTO) and paid company holidays
• A tuition reimbursement plan where employees are encouraged to continue their education and development

For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits.

Summary

Ensure Pre-Move Survey is received and processed in accordance to military deadlines

Essential Duties and Responsibilities

• Ensure Pre-Move Survey is received and processed in accordance to military deadlines.
• Update DPS and GMMS with pre-move survey weight, dates, and address changes.
• Enter and monitor all preapprovals for accessorial services in accordance to the 400NG and International Tender.
• Interface with Military Transportation Offices, vendors, customer service, and operations regarding preapproval status.
• Assist Billing and Accounts Payable departments with resolving preapproval issues.
• Process and distribute all Government Bill of Lading documents
• Verify transit times to ensure the Required Delivery Date is accurate on all Government Bill of Lading documents.
• Update system with notes regarding changes and communication

Job Skills Required

• Excellent verbal and written communication skills
• Highly customer service oriented
• Ability to prioritize and re-prioritize as situations and needs change throughout the workday
• Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work
• Excellent teamwork and interpersonal skills required
• Excellent attention to detail and follow through
• Ability to develop and maintain positive working relationships with internal and external customers

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

High school diploma or general education degree (GED); one to two years related experience and/or training; or equivalent combination of education and experience. Prior experience in the moving industry preferred

Language Ability

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Excellent customer service and oral/written communication skills required.

Math Ability

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

To perform this job successfully, a

Certificates and Licenses

No certifications needed

Supervisory Responsibilities

This job has no supervisory responsibilities.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include Close vision and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or he