Project Manager

The Suddath Companies; Coppell (TX); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Competitive wage and benefits

401(k) with company match

Weekly pay for hourly staff

Biweekly pay for salaried staff

PTO and company holidays

Tuition reimbursement

Job summary

The Suddath Companies is seeking a skilled Relocation Services Coordinator to manage day-to-day activities supporting account relationships and relocation projects. You will develop move grids, plan furniture layouts, coordinate vendors, and ensure accurate scope, timelines, and pricing.

This role requires strong communication, attention to detail, and the ability to work across teams to deliver exceptional service to clients while coordinating with sales, operations, and field project

Qualifications

• Bachelor's degree or 5–7 years related experience in office moving/furniture planning.
• Proficient with MS Word, MS Excel, and AutoCAD.

Responsibilities

• Receive, review, enter and confirm project and service requests.
• Coordinate walkthroughs and planning calls to develop scope and communicate service requirements.
• Develop furniture test-fit scenarios, seating assignments and file planning.
• Document scope, timelines and pricing; generate proposals and purchase orders.
• Produce move plans in AutoCAD and prepare move labels.
• Coordinate with sales, project management, operations, and customers to execute services.
• Track timelines and document progress relative to milestones.

Skills

Communication skills

Customer service

Time management

Multitasking

Attention to detail

Problem solving

Education

Bachelor's degree

Tools

MS Word

MS Excel

AutoCAD

Job description

Why Choose Suddath to “Move” your Career to the Next Level? At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.

What We Offer!

• A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
• Weekly pay for hourly-paid employees
• Biweekly pay for salaried employees
• Paid Time Off (PTO) and paid company holidays
• A tuition reimbursement plan where employees are encouraged to continue their education and development

For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits.

Summary

Manage and coordinate the day-to-day activity in support of our account relationships; manage the furniture and relocation services by developing and refining move grids, develop furniture test fit scenarios, manage file planning and seating assignments, provide vendor coordination and generally manage the entire business relocation process.

Essential Duties and Responsibilities

• Receive, review, enter and confirm project and service requests
• Manage administrative process for customer set up and establish certificates of insurance
• Coordinate walkthroughs and hold planning calls to develop scope and communicate service requirements and client expectations
• Work with clients to develop furniture test fit scenarios, seating assignments and file planning
• Document scope, timelines and pricing.
• Generate proposals, establish signed orders for service and obtain client specific purchase orders, tracking numbers and approvals
• Produce numbered move plans in AutoCAD and produce computer printed placards and move labels
• Coordinate with sales, field project management, operations and customers to plan and implement services
• Thoroughly communicate with all parties throughout service delivery
• Track timelines and document progress relative to established benchmarks
• Document scope changes and oversee change order management process
• Collect and consolidate costs and manage the close out process

Job Skills Required

• Excellent verbal and written communication skills
• Strong working knowledge of Microsoft Office Suite
• Highly customer service oriented
• Ability to prioritize and re-prioritize as situations and needs change throughout the workday
• Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines and prioritize work
• Strong analytical and problem solving skills
• Excellent attention to detail and follow through
• Ability to work under deadlines and specific time frames
• Ability to develop and maintain positive working relationships with internal and external customers
• Ability to demonstrate initiative and to work with minimum supervision

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

Bachelor's degree (B. A.) from four-year college or university; or five to seven years related experience and/or training in office moving and furniture planning; or equivalent combination of education and experience.

Language Ability

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Math Ability

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Reasoning Ability

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills

To perform this job successfully, an individual should have knowledge of MS Word, MS Excel and AutoCAD.

Certificates and Licenses

No certifications needed

Supervisory Responsibilities

This job has supervisory responsibilities with oversight of crews working onsite at customer location.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to sit and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.

The Suddath Companies is a multifaceted group of companies that specialize in worldwide corporate employee relocations, household moving, warehouse and logistics management and specialized transportation services.

The Suddath Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

The Suddath Companies moves people and businesses together with our group of privately-owned companies and family of brands, including Perdue and Phase Integration. Our mission is to serve our customers, communities and each other with the highest level of care, making lives easier by delivering in the moments that matter.

Since our inception more than 100 years ago, our values have been and continue to be at the foundation of everything we do. They are: Trust We foster an environment of trust through our integrity, dependability and accountability. We fulfill our promises to each other and our customers. Innovation We look for ways to continuously improve our customer and employee experience by challenging the status quo, taking smart risks and learning from mistakes. Teamwork We collaborate through common goals as one team, welcoming the diversity of ideas, encouraging and supporting one another and celebrating contributions. Caring We show empathy in all that we do, operating with compassion and understanding. We promote a safe and healthy work environment. Agility We overcome challenges by being nimble and resilient, quickly accepting, driving and adapting to change.

The Suddath Companies are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

EQUAL OPPORTUNITY EMPLOYER VETERANS/DISABLED