Shipboard IT Technician II (Secret Clearance)

Stratas Corporation, Inc.; Chesapeake (VA); Presencial; USD 73.000 - 78.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision insurance

401K with company match

Paid time-off

Descripción de la vacante

StratasCorp in Chesapeake, VA is seeking a Mid-Level Shipboard IT Technician II to support Navy shipboard IT networks and equipment on-site. The role includes installation, maintenance, break-fix repairs, and lifecycle upgrades for CANES, COMPOSE, and FSE.

You will work at Navy bases, shipyards, and vessels; travel is required, and a Secret clearance is required. Strong Windows troubleshooting, network support, and documentation skills are essential for coordinating with Navy personnel and other

Formación

• High school diploma or equivalent.
• Active Secret security clearance.
• CompTIA Security+ certification or equivalent.
• Experience providing IT infrastructure support and break-fix services.
• Experience troubleshooting Windows systems and network connectivity.
• Ability to document and update support requests using a service desk/ticketing system.
• Strong analytical and problem-solving skills.
• Effective written and verbal communication; able to coordinate with customers and teams.
• Ability to travel to Navy bases and ship locations as required.
• Ability to lift up to 40 pounds and wear PPE.

Responsabilidades

• Perform and assist with shipboard IT installations and lifecycle upgrades for Navy IT networks and equipment (CANES, COMPOSE, FSE).
• Provide general infrastructure support, troubleshooting, and maintenance.
• Record and track trouble calls using the NESD system and document updates.
• Troubleshoot hardware, software, Windows systems, and network connectivity to identify root causes.
• Repair and restore IT equipment and network services to operational status.
• Support installation, configuration, testing, and verification of shipboard IT equipment and network components.
• Provide shipboard training on LAN operations and IT equipment usage.
• Coordinate daily planned activities with customer representatives, shipboard personnel, and other contractors.
• Prepare and submit daily work reports detailing tasks and issues.
• Respond to ad hoc data and inventory requests; maintain accurate documentation.
• Follow site access, safety, security, and shipyard procedures while on Navy facilities and vessels.

Conocimientos

Troubleshooting

Documentation

Windows OS

Network connectivity

Analytical thinking

Communication

Travel readiness

Educación

High school diploma or equivalent

Herramientas

NESD system

Ticketing system

Descripción del empleo

StratasCorp in Chesapeake, VA is seeking a Mid-Level Shipboard IT Technician II to support Navy shipboard IT networks and equipment on-site. The role includes installation, maintenance, break-fix repairs, and lifecycle upgrades for CANES, COMPOSE, and FSE.

You will work at Navy bases, shipyards, and vessels; travel is required, and a Secret clearance is required. Strong Windows troubleshooting, network support, and documentation skills are essential for coordinating with Navy personnel and other