Mid-Level Shipboard Technician (POR) / IT Technician II

Stratas Corporation, Inc.; Chesapeake (VA); On-site; USD 73,000 - 78,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K with company match

Paid time-off

Job summary

StratasCorp in Chesapeake, VA is seeking a Mid-Level Shipboard IT Technician II to support Navy shipboard IT networks and equipment on-site. The role includes installation, maintenance, break-fix repairs, and lifecycle upgrades for CANES, COMPOSE, and FSE.

You will work at Navy bases, shipyards, and vessels; travel is required, and a Secret clearance is required. Strong Windows troubleshooting, network support, and documentation skills are essential for coordinating with Navy personnel and other

Qualifications

• High school diploma or equivalent.
• Active Secret security clearance.
• CompTIA Security+ certification or equivalent.
• Experience providing IT infrastructure support and break-fix services.
• Experience troubleshooting Windows systems and network connectivity.
• Ability to document and update support requests using a service desk/ticketing system.
• Strong analytical and problem-solving skills.
• Effective written and verbal communication; able to coordinate with customers and teams.
• Ability to travel to Navy bases and ship locations as required.
• Ability to lift up to 40 pounds and wear PPE.

Responsibilities

• Perform and assist with shipboard IT installations and lifecycle upgrades for Navy IT networks and equipment (CANES, COMPOSE, FSE).
• Provide general infrastructure support, troubleshooting, and maintenance.
• Record and track trouble calls using the NESD system and document updates.
• Troubleshoot hardware, software, Windows systems, and network connectivity to identify root causes.
• Repair and restore IT equipment and network services to operational status.
• Support installation, configuration, testing, and verification of shipboard IT equipment and network components.
• Provide shipboard training on LAN operations and IT equipment usage.
• Coordinate daily planned activities with customer representatives, shipboard personnel, and other contractors.
• Prepare and submit daily work reports detailing tasks and issues.
• Respond to ad hoc data and inventory requests; maintain accurate documentation.
• Follow site access, safety, security, and shipyard procedures while on Navy facilities and vessels.

Skills

Troubleshooting

Documentation

Windows OS

Network connectivity

Analytical thinking

Communication

Travel readiness

Education

High school diploma or equivalent

Tools

NESD system

Ticketing system

Job description

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At StratasCorp, our mission strives to put employees first while still being recognized as a leader in the Department of Defense Information Technology sector. We believe in a continuing pursuit of customer satisfaction and operational excellence while exceling in service innovation. We are looking for employees who value corporate culture, leadership, diversity, and commitment to quality, because we are #TeamStratas.

Location

Category

Information Technology

Job Description

Our team in Chesapeake, VA, has an immediate need for a Mid-Level Shipboard Technician (POR) / IT Technician II to provide technical support, troubleshooting, maintenance, and installation services for U.S. Navy shipboard information technology infrastructure. The successful candidate will support shipboard Navy networks and IT equipment, perform break-fix repairs, assist with system installations and lifecycle upgrades, and help restore equipment and network services to normal operational status.

This position requires hands-on technical support at Navy bases, Naval Shipyards, and aboard Navy vessels. The ideal candidate will have experience troubleshooting Microsoft Windows systems, supporting network infrastructure, documenting technical issues, and coordinating work with Navy personnel, customer representatives, and other technical support teams.

• Location: Chesapeake, VA, with on-site support at Navy bases, Naval Shipyards, and aboard Navy ships
• Work Arrangement: On-site only; no remote or hybrid work
• Security Clearance: Active Secret clearance required
• Education: High school diploma or equivalent
• Certification: CompTIA Security+ or equivalent
• Travel: Required

Key Responsibilities

• Perform and assist with new installations, system replacements, and lifecycle upgrades for shipboard Navy IT networks and equipment, including CANES, COMPOSE, and FSE.
• Provide general infrastructure support, including troubleshooting, diagnostics, break-fix repairs, and equipment maintenance.
• Respond to, document, track, and update trouble calls using the Navy Enterprise Service Desk (NESD) system.
• Troubleshoot and analyze hardware, software, Microsoft Windows systems, and network connectivity issues to identify root causes and implement corrective actions.
• Perform repair and restoration activities to return IT equipment, systems, and network services to normal operational status.
• Support the installation, configuration, testing, and verification of shipboard IT equipment and network components.
• Provide shipboard training and technical guidance to crew members on local area network (LAN) operations and IT equipment usage.
• Coordinate daily planned activities with customer representatives, shipboard personnel, and other contractors providing specialized LAN and network communications support.
• Prepare and submit daily work reports documenting completed tasks, outstanding issues, equipment status, and other relevant technical activities.
• Respond to requests for ad hoc data, network configuration information, and IT equipment inventory reports.
• Maintain accurate technical documentation and equipment configuration information in accordance with established procedures.
• Follow applicable site access, safety, security, and shipyard procedures while performing work at Navy facilities and aboard vessels.
• Perform additional technical support duties as assigned.

Required Qualifications

• High school diploma or equivalent.
• Active Secret security clearance.
• CompTIA Security+ certification or an equivalent accepted certification.
• Demonstrated experience providing IT infrastructure support, technical troubleshooting, and break-fix services.
• Experience troubleshooting and supporting Microsoft Windows systems, IT equipment, and network connectivity.
• Ability to document, track, and update technical support requests and trouble calls using a service desk or ticketing system.
• Strong analytical and problem-solving skills, with the ability to identify issues and implement effective corrective actions.
• Effective written and verbal communication skills, including the ability to prepare technical work reports and coordinate with customers and technical teams.
• Ability to work independently and collaboratively in operational environments.
• Ability to travel to Navy bases, Naval Shipyards, and shipboard work locations as required.
• Ability to regularly lift up to 40 pounds.
• Ability to provide and use required personal protective equipment (PPE), including a hard hat and reflective gear

The anticipated salary range for this role is $73,000 to $78,000 annually. The anticipated salary range for this position is provided in accordance with applicable pay transparency laws. The final starting salary will be determined based on a variety of job-related factors, including the selected candidate's qualifications, skills, relevant experience, education, certifications, and work location (where applicable), as well as internal equity and market considerations.

We use E-Verify to confirm the identity and employment eligibility of all new hires.

Security Clearance

Secret

Certification Required

Job Type

Full-time

StratasCorp provides a complete compensation package with competitive wages and benefits that include medical, dental, and vision insurance, FSA & HSA accounts, disability and other income protection benefits, life insurance, paid personal time-off benefits, paid holidays, and a 401K Saving Plan with a company matching contribution.

StratasCorp is committed to equal opportunity in employment, actively seeking to build a diverse and talented workforce, including individuals with disabilities and protected veterans.