Mid-Level Shipboard Technician (POR) / IT Technician II

Stratascorp LLC; Chesapeake (VA); On-site; USD 73,000 - 78,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

FSA & HSA accounts

Disability and other income protection

Life insurance

Paid personal time-off

Paid holidays

401K Saving Plan with company match

Job summary

StratasCorp, based in Chesapeake, VA, is seeking a Mid-Level Shipboard Technician to support Navy IT networks aboard vessels and at Navy facilities. You will troubleshoot, install, and upgrade shipboard IT equipment, documenting issues and coordinating with Navy personnel and contractors.

The role requires active Secret clearance, CompTIA Security+, and the ability to travel to Navy bases. On-site work with no remote option is expected, with a salary range of $73,000–$78,000 annually.

Qualifications

• High school diploma or equivalent.
• Active Secret security clearance.
• CompTIA Security+ certification or equivalent.
• Experience providing IT infrastructure support and troubleshooting.
• Experience with Windows systems and network connectivity.

Responsibilities

• Perform shipboard IT network installations, replacements, and lifecycle upgrades for CANES, COMPOSE, and FSE.
• Provide general IT infrastructure support, diagnostics, and break-fix repairs.
• Document, track, and update trouble calls using NESD system.
• Troubleshoot hardware, software, Windows, and network issues to identify root causes.
• Return IT equipment and network services to operational status after issues.
• Assist with installation, configuration, testing, and verification of shipboard IT equipment.
• Provide crew training on LAN operations and IT equipment usage.
• Coordinate daily activities with Navy personnel and contractors.
• Submit daily reports detailing tasks, issues, and equipment status.
• Respond to requests for data and inventory reports.
• Maintain accurate technical documentation per procedures.
• Follow site access, safety, and shipyard procedures.

Skills

Troubleshooting IT infrastructure

Technical support

Customer liaison

Strong communication

Independent & team collaboration

Education

High school diploma or equivalent

CompTIA Security+ certification

Tools

NESD ticketing system

CANES/COMPOSE/FSE

Job description

At StratasCorp, our mission strives to put employees first while still being recognized as a leader in the Department of Defense Information Technology sector. We believe in a continuing pursuit of customer satisfaction and operational excellence while exceling in service innovation. We are looking for employees who value corporate culture, leadership, diversity, and commitment to quality, because we are #TeamStratas.

Location

Chesapeake, VA - Chesapeake, VA 23320 US (Primary)

Category

Information Technology

Job Description

Our team in Chesapeake, VA, has an immediate need for a Mid-Level Shipboard Technician (POR) / IT Technician II to provide technical support, troubleshooting, maintenance, and installation services for U.S. Navy shipboard information technology infrastructure. The successful candidate will support shipboard Navy networks and IT equipment, perform break-fix repairs, assist with system installations and lifecycle upgrades, and help restore equipment and network services to normal operational status.

This position requires hands-on technical support at Navy bases, Naval Shipyards, and aboard Navy vessels. The ideal candidate will have experience troubleshooting Microsoft Windows systems, supporting network infrastructure, documenting technical issues, and coordinating work with Navy personnel, customer representatives, and other technical support teams.

Location: Chesapeake, VA, with on-site support at Navy bases, Naval Shipyards, and aboard Navy ships
Work Arrangement: On-site only; no remote or hybrid work
Security Clearance: Active Secret clearance required
Education: High school diploma or equivalent
Certification: CompTIA Security+ or equivalent
Travel: Required

Key Responsibilities

• Perform and assist with new installations, system replacements, and lifecycle upgrades for shipboard Navy IT networks and equipment, including CANES, COMPOSE, and FSE.
• Provide general infrastructure support, including troubleshooting, diagnostics, break-fix repairs, and equipment maintenance.
• Respond to, document, track, and update trouble calls using the Navy Enterprise Service Desk (NESD) system.
• Troubleshoot and analyze hardware, software, Microsoft Windows systems, and network connectivity issues to identify root causes and implement corrective actions.
• Perform repair and restoration activities to return IT equipment, systems, and network services to normal operational status.
• Support the installation, configuration, testing, and verification of shipboard IT equipment and network components.
• Provide shipboard training and technical guidance to crew members on local area network (LAN) operations and IT equipment usage.
• Coordinate daily planned activities with customer representatives, shipboard personnel, and other contractors providing specialized LAN and network communications support.
• Prepare and submit daily work reports documenting completed tasks, outstanding issues, equipment status, and other relevant technical activities.
• Respond to requests for ad hoc data, network configuration information, and IT equipment inventory reports.
• Maintain accurate technical documentation and equipment configuration information in accordance with established procedures.
• Follow applicable site access, safety, security, and shipyard procedures while performing work at Navy facilities and aboard vessels.
• Perform additional technical support duties as assigned.

Required Qualifications

• High school diploma or equivalent.
• Active Secret security clearance.
• CompTIA Security+ certification or an equivalent accepted certification.
• Demonstrated experience providing IT infrastructure support, technical troubleshooting, and break-fix services.
• Experience troubleshooting and supporting Microsoft Windows systems, IT equipment, and network connectivity.
• Ability to document, track, and update technical support requests and trouble calls using a service desk or ticketing system.
• Strong analytical and problem-solving skills, with the ability to identify issues and implement effective corrective actions.
• Effective written and verbal communication skills, including the ability to prepare technical work reports and coordinate with customers and technical teams.
• Ability to work independently and collaboratively in operational environments.
• Ability to travel to Navy bases, Naval Shipyards, and shipboard work locations as required.
• Ability to regularly lift up to 40 pounds.
• Ability to provide and use required personal protective equipment (PPE), including a hard hat and reflective gear

The anticipated salary range for this role is $73,000 to $78,000 annually. The anticipated salary range for this position is provided in accordance with applicable pay transparency laws. The final starting salary will be determined based on a variety of job-related factors, including the selected candidate's qualifications, skills, relevant experience, education, certifications, and work location (where applicable), as well as internal equity and market considerations.

We use E-Verify to confirm the identity and employment eligibility of all new hires.

Security Clearance

Secret

Certification Required

CompTIA Security+ or equivalent

Job Type

Full-time

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• FSA & HSA accounts
• Disability and other income protection benefits
• Life insurance
• Paid personal time-off benefits
• Paid holidays
• 401K Saving Plan with a company matching contribution

StratasCorp is committed to equal opportunity in employment, actively seeking to build a diverse and talented workforce, including individuals with disabilities and protected veterans.