Shipboard Information Systems Engineer

American Cruise Lines; Cascade Locks (OR); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive benefits package

401k matching

Paid time off

Promotional opportunities based on performance

Job summary

American Cruise Lines is looking for an Information Systems Engineer to join our West Coast team. This role involves ensuring the operational success of critical shipboard technology systems, significantly impacting safety and guest experiences. Responsibilities include troubleshooting, performing maintenance, and installing new equipment across the fleet.

The ideal candidate will have a strong customer service orientation and technical proficiency, with certifications such as A+, Network+, and Security+. Enjoy a comprehensive benefits package and a dynamic work environment with opportunities for growth.

Qualifications

• 2+ years of experience in information systems or related technical fields.
• Valid Driver’s License and TWIC required.
• Strong customer service and technical skills.

Responsibilities

• Ensure operation of safety-related technologies according to federal regulations.
• Perform maintenance and repair of information systems.
• Maximize guest satisfaction through swift resolution of technical issues.

Skills

Customer service orientation

Problem-solving

Attention to detail

Education

2+ years as an Information Systems Technician

Valid Driver’s License

TWIC (Transportation Worker Identification Card)

Tools

Windows operating systems

Ubiquiti systems

A+, Network+, Security+ certifications

Job description

American Cruise Lines is looking for an Information Systems Engineer to join our West Coast team. This role involves ensuring the operational success of critical shipboard technology systems, significantly impacting safety and guest experiences. Responsibilities include troubleshooting, performing maintenance, and installing new equipment across the fleet.

The ideal candidate will have a strong customer service orientation and technical proficiency, with certifications such as A+, Network+, and Security+. Enjoy a comprehensive benefits package and a dynamic work environment with opportunities for growth.