Shipboard Information Systems Engineer

American Cruise Lines; Astoria (OR); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive benefits package

401k matching

Paid time off

Job summary

American Cruise Lines is looking for a dedicated Information Systems Engineer to enhance our shipboard technology systems. This pivotal role involves travel to our vessels for maintenance and installations, ensuring safety and guest satisfaction through effective tech support.

The qualified candidate will have at least 2 years of experience and strong problem-solving abilities. We offer a comprehensive benefits package and a chance to be part of a growing team committed to excellence.

Qualifications

• Strong customer service orientation and effective interaction with diverse end-users and technical staff.
• Detail-oriented with proven ability to independently resolve technology problems.

Responsibilities

• Ensure full operation of safety-related technologies as per federal regulations.
• Manage and solve technical problems quickly, including troubleshooting outage requests.
• Perform repair, replacement, and maintenance of installed information systems.

Skills

Strong customer service orientation

Detail-oriented problem-solving

Education

2+ years as an Information Systems Technician

A+, Network+, Security+, Microsoft OS certifications

Tools

Windows operating systems

Ubiquiti systems

Job description

American Cruise Lines is looking for a dedicated Information Systems Engineer to enhance our shipboard technology systems. This pivotal role involves travel to our vessels for maintenance and installations, ensuring safety and guest satisfaction through effective tech support.

The qualified candidate will have at least 2 years of experience and strong problem-solving abilities. We offer a comprehensive benefits package and a chance to be part of a growing team committed to excellence.