Shipboard Information Systems Engineer

American Cruise Lines; Portland (OR); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Comprehensive benefits package including medical, dental, and 401k matching

Paid time off

Promotional opportunities based on performance

Job summary

American Cruise Lines is looking for an Information Systems Engineer in Portland, Oregon. This role includes responsibility for the operation and support of shipboard technology systems, requiring frequent travel to perform maintenance and repairs across the fleet.

Candidates should have experience in information systems and strong problem-solving skills. The position offers a competitive benefits package and is full-time with standard 8-hour shifts.

Qualifications

• Strong customer service orientation and effective interaction with diverse end-users and technical staff.
• Detail-oriented with proven ability to independently resolve technology problems.

Responsibilities

• Ensure full operation of safety-related technologies as per federal regulations.
• Perform repair, replacement, and maintenance of installed information systems.
• Manage and solve technical problems quickly, including troubleshooting outage requests.
• Install new equipment and configure networking equipment.
• Conduct basic low-voltage electrical wiring and A/V equipment diagnostics.
• Maximize guest satisfaction through swift resolution of technology issues.

Skills

Customer service orientation

Problem-solving skills

Education

2+ years as an Information Systems Technician

A+, Network+, Security+, Microsoft OS proficient certifications

Tools

Windows operating systems

Ubiquiti systems

Job description

American Cruise Lines is looking for an Information Systems Engineer in Portland, Oregon. This role includes responsibility for the operation and support of shipboard technology systems, requiring frequent travel to perform maintenance and repairs across the fleet.

Candidates should have experience in information systems and strong problem-solving skills. The position offers a competitive benefits package and is full-time with standard 8-hour shifts.