Shipboard Hotel GM - Lead Guest Experience Aboard

American Cruise Lines; Stevenson (WA); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health, dental, vision, and 401(k) with match

Travel expenses covered

Room and board provided

Job summary

A leading cruise line operator is seeking a Hotel General Manager to oversee operations on board their vessels. This full-time position requires supervision of the hotel management team, ensuring high service standards, and addressing guest needs promptly. Candidates should have 3+ years in hotel or food/beverage management, a relevant bachelor’s degree, and a willingness to live aboard the ship for long periods. Competitive daily rates along with health benefits and travel accommodations are offered.

Qualifications

• 3+ years of hotel or food and beverage management experience.
• Willingness to live and work aboard the ship.
• Ability to pass US Coast Guard regulated pre-employment drug test.

Responsibilities

• Supervise hotel management team and ensure service standards.
• Respond quickly to guest requests and complaints.
• Manage shipboard business transactions and staff schedules.

Skills

Hotel management

Food and beverage management

Microsoft Office proficiency

Crew management

Education

Bachelor’s degree in business or hospitality management

Job description

A leading cruise line operator is seeking a Hotel General Manager to oversee operations on board their vessels. This full-time position requires supervision of the hotel management team, ensuring high service standards, and addressing guest needs promptly. Candidates should have 3+ years in hotel or food/beverage management, a relevant bachelor’s degree, and a willingness to live aboard the ship for long periods. Competitive daily rates along with health benefits and travel accommodations are offered.