Shipboard Hotel GM - Lead Guest Experience Aboard

American Cruise Lines; Charleston (SC); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with match

Training and uniforms provided

Job summary

A leading cruise line company is seeking a Hotel General Manager for their shipboard team for the 2026 season. This full-time position requires overseeing various management staff and ensuring compliance with service standards. Candidates should have over 3 years of hotel management experience and preferably a degree in hospitality management. The job involves living onboard the vessel for extended periods and maintaining high operational standards across food and guest operations. Competitive daily rates and benefits offered.

Qualifications

• 3+ years of hotel or food and beverage management experience.
• Ability to meet physical demands including lifting, bending, and standing for long periods.
• Proficiency in Microsoft Office Suite applications.

Responsibilities

• Supervise the Assistant Hotel Manager and other staff.
• Ensure compliance with service standards and operational manuals.
• Oversee food service and culinary operations.

Skills

Hotel management experience

Leadership skills

Communication skills

Proficiency in Microsoft Office

Education

Bachelor’s degree in business or hospitality management

Job description

A leading cruise line company is seeking a Hotel General Manager for their shipboard team for the 2026 season. This full-time position requires overseeing various management staff and ensuring compliance with service standards. Candidates should have over 3 years of hotel management experience and preferably a degree in hospitality management. The job involves living onboard the vessel for extended periods and maintaining high operational standards across food and guest operations. Competitive daily rates and benefits offered.