Shipboard Hotel GM - Lead Guest Experience Aboard

American Cruise Lines; Saint Michaels (MD); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Travel expenses covered

Job summary

A premier cruise line is seeking a Hotel General Manager for its shipboard team. The role involves supervising various management positions and ensuring compliance with company standards. Candidates should have over three years of hotel or food and beverage management experience. The position is full-time and requires living on board the ship, with responsibilities including guest service, inventory management, and team supervision. Competitive pay and benefits are offered, alongside opportunities for growth.

Qualifications

• 3+ years of hotel or food and beverage management experience required.
• Willingness to live and work aboard the ship.
• Ability to meet moderate physical demands including lifting and standing.

Responsibilities

• Supervise shipboard management team.
• Comply with operations manual and service standards.
• Respond to guest requests and manage hotel and food inventories.

Skills

Hotel management

Food and beverage management

Microsoft Office Suite proficiency

Optimism

Strong work ethic

Education

Bachelor's degree in business or hospitality management

Job description

A premier cruise line is seeking a Hotel General Manager for its shipboard team. The role involves supervising various management positions and ensuring compliance with company standards. Candidates should have over three years of hotel or food and beverage management experience. The position is full-time and requires living on board the ship, with responsibilities including guest service, inventory management, and team supervision. Competitive pay and benefits are offered, alongside opportunities for growth.