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Job summary
Pocruises is seeking an Executive Housekeeper to oversee the Housekeeping Department on their ships. The role involves ensuring guest satisfaction, leading a team to achieve operational goals, and maintaining cleanliness standards. The ideal candidate has a degree in hospitality management, extensive experience in leadership within the industry, and knowledge of public health protocols. The position requires effective communication skills, multi-tasking, and physical ability to perform essential functions.
Qualifications
Minimum 3 years in a department head capacity in the hospitality industry.
Preferred 3 years of shipboard experience in Housekeeping Services.
Ability to multi-task and handle changing priorities.
Responsibilities
Achieve guest satisfaction metrics by meeting corporate targets.
Manage the Housekeeping Department financials and team member satisfaction.
Ensure compliance with Public Health regulations.
Skills
Hospitality management
Leadership skills
Public health knowledge
Communication skills
Organizational skills
Education
College/University degree in hospitality management or related field
Tools
Excel
Word
PowerPoint
Job description
Pocruises is seeking an Executive Housekeeper to oversee the Housekeeping Department on their ships. The role involves ensuring guest satisfaction, leading a team to achieve operational goals, and maintaining cleanliness standards. The ideal candidate has a degree in hospitality management, extensive experience in leadership within the industry, and knowledge of public health protocols. The position requires effective communication skills, multi-tasking, and physical ability to perform essential functions.