Ship Clerk (Military Veterans Encouraged to Apply)

Amazon; Charlotte (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company as a Ship Clerk where you'll play a vital role in the Middle Mile network. This position involves managing daily operations, ensuring optimal load flow, and maximizing trailer utilization to enhance efficiency. You'll work closely with shipping companies, coordinate logistics, and support safety initiatives, all while contributing to a culture of operational excellence. If you're ready to take on challenges and thrive in a dynamic environment, this role offers a unique opportunity to make a significant impact.

Qualifications

• 1+ years of experience with Microsoft Office applications.
• High school diploma or equivalent required.

Responsibilities

• Manage daily department duties including planning loads and load flow control.
• Coordinate trailers to dock doors and troubleshoot shipping problems.

Skills

Microsoft Office

Communication

Organizational Skills

Problem-Solving

Education

High School Diploma or Equivalent

Tools

Shipping Software

Job description

Ship Clerk (Military Veterans Encouraged to Apply)

Identyfikator pracy: 2977479 | Amazon.com Services LLC

Ship Clerks play a crucial role in the Middle Mile network and are responsible for supporting the company's mission to be Earth's most customer-centric company. They manage daily department duties including planning loads around standard departure times, load flow control, and ensuring proper trailer utilization. Ship Clerks can assign job duties, provide work direction, and communicate with internal and external partners.

Ship Clerks will execute standard work impacting Safety, Quality, Productivity, Utilization, and On-time Performance. They support daily management of load planning, load flow control, load quality, TDR, communication with upstream and downstream partners, labor allocation, leading meetings, and assigning duties. They escalate barriers to Operations Leaders to mitigate issues affecting safety and performance.

Key job responsibilities

1. Correspond with multiple shipping companies and their contacts
2. Use shipping software to ship and track packages
3. Coordinate trailers to dock doors and cross docks using SSP
4. Troubleshoot shipping problems and errors
5. Maximize trailer utilization to control transportation costs
6. Ensure on-time dock performance
7. Assist in updating Staging POD 5s and resource allocation
8. Oversee Load Flow Control
9. Maintain load level performance tracking
10. Coordinate with Transportation teams on driver issues, trailer needs, yard delays, inbound volume, and load swaps
11. Understand shipping requirements, rules, and obligations by carrier, destination, and package type
12. Ensure safety measures are in place and used
13. Assist in training associates and verifying SOP compliance
14. Track, report, and provide feedback on associate performance
15. Participate in Operational Excellence initiatives
16. Support production duties as needed
17. Understand workflow and production goals
18. Review and update SOPs
19. Maintain a clean and organized work area
20. Identify and address safety hazards
21. Participate in safety initiatives
22. Report safety violations or injuries immediately

PODSTAWOWE KWALIFIKACJE

- 1+ years of experience with Microsoft Office applications

- High school diploma or equivalent

- Flexible schedule including weekends, nights, and holidays

- Ability to lift up to 49 pounds, stand/walk for up to 12 hours, and perform physical tasks

- Work 40 hours/week plus overtime as needed

PREFEROWANE KWALIFIKACJE

- Training, teaching, or presentation experience

- Willingness to work different shifts and areas as needed

- Excellent attendance and organizational skills

- Ability to handle multiple projects and priorities

- Support operational excellence initiatives

Amazon is an equal opportunity employer and values diversity. For workplace accommodations, visit https://amazon.jobs/content/en/how-we-hire/accommodations.