Clerk I - Records

Texas.gov - State of Texas Official Website; San Antonio (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Clerk I to join their team, contributing to the vital work of managing medical records for individuals with intellectual and developmental disabilities. This role involves routine clerical tasks, including sorting and filing legal documents, conducting record audits, and ensuring the confidentiality of sensitive information. The position offers a supportive environment where your contributions will have a meaningful impact on the lives of fellow Texans. With comprehensive benefits, including paid health insurance and opportunities for career advancement, this is an ideal opportunity for those looking to build a purposeful career in public service.

Benefits

100% paid employee health insurance

Defined benefit pension plan

Generous time off benefits

Career advancement opportunities

Qualifications

• High school diploma or GED required.
• One year of general records management or medical records experience required.

Responsibilities

• Perform routine clerical work to support medical records functions.
• Sort, file, and audit medical records to ensure accuracy and confidentiality.
• Provide clerical support to the Medical Records Department.

Skills

General records management

Medical records office procedures

Ability to transport medical records

Ability to maintain files

Office machines operation

Computer applications

Communication skills

Education

High school diploma or GED

Job description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Clerk I - Records

Job Title: Clerk I

Agency: Health & Human Services Comm

Department: Client Records

Posting Number: 4632

Closing Date: 06/08/2025

Posting Audience: Internal and External

Occupational Category: Office and Administrative Support

Salary Group: TEXAS-A-07

Salary Range: $2,306.75 - $3,139.75

Shift: Day

Telework: Not Eligible for Telework

Travel: Up to 5%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Nonexempt

Facility Location: San Antonio State Supported Living Center

Job Location City: SAN ANTONIO

Job Location Address: 6711 S NEW BRAUNFELS AVE

Brief Job Description:

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers.

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

Clerk I performs routine medical records clerical work in order to support the Individual Records functions. Work involves securing legal documents and Medical Records; handling and transporting medical records; filing, sorting and retrieving legal reports; and protecting the confidentiality of Individual's records. Clerk I works under moderate supervision of the Individual Records Manager with limited latitude for the use of initiative and independent judgement.

Essential Job Functions (EJFs):

1. Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.
2. Sorts, alphabetizes and files legal documents into the centralized Active Medical Record to provide all available information for review within two (2) working days.
3. Purges documents from active medical records according to the department Active Record Order Guidelines (AROG) and retention schedule.
4. Performs qualitative and quantitative record audits to identify timeliness and quality of documentation using both the analysis tool provided by Unified Records Department, the facility Electronic Health Record (EHR), and IRIS (Integrated Resident Information System).
5. Prepares inactive documents and inactive medical records for off-facility storage by following the HHSC State Supported Living Center storage guidelines and procedures.
6. Initiates and assembles medical records for new admissions, return from community placement and transfers with reassignments to provide a complete history of services.
7. Reviews medical record content quarterly to identify any misfiles in Active Record and that the appropriate ISP (Individual Support Plan) to ISP (Individual Support Plan) purging has been performed according to AROG.
8. Mends and repairs pages in the medical record to protect the preservation of legal documents.
9. Prepares, assembles and prints from facility EHR, Death Record Review Files in chronological order within fifteen (15) working days of expiration for committee review, using the Death Record Review Files templates.
10. Provides clerical support to main office in absence of the Director to ensure daily operations of the Medical Records Department.
11. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills and Abilities (KSAs):

1. Knowledge of general records management or medical records office procedures.
2. Ability to transport medical records.
3. Ability to maintain files.
4. Ability to use office machines.
5. Skills in computer applications.
6. Ability to communicate with internal and external customers.

Registrations, Licensure Requirements or Certifications: None

Initial Screening Criteria:

1. High school diploma or GED required.
2. One year of general records management or medical records experience required. Two or more years of general records management or medical records experience preferred.
3. Experience with use of medical terminology.

Additional Information:

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/Entities (LEIE).

Males between the ages of 18 – 25 must be registered with the Selective Service.

All State Supported Living Center Employees are subject to Random Drug Testing.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form.