Ship Agency Operator New Orleans

Wilhelmsen Port Services; New Orleans (LA); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Fun workplace

Competitive pay

Generous PTO

Advancement opportunities

Global exposure

Job summary

Wilhelmsen Port Services in New Orleans seeks a Ship Agency Operator to manage vessel port calls, coordination of contractors, and compliance with processes and SOPs, ensuring safe, efficient operations.

You will maintain vessel files, monitor expenses, approve invoices, and communicate proactively with stakeholders to optimize port calls and cost efficiency.

Qualifications

• Maritime background and experience from Ship Agency Operations.
• Good communication skills and command of the in English language (oral and written).
• Process and system understanding.
• Self - motivated and result orientated.
• Proactive and possesses ability to anticipate issue to facilitate preventive measures.
• Ability to work under pressure.
• Problem solving skills with ability to make fast and sound judgement.
• Ability to effectively plan & direct an operation without compromising on safety to personnel and vessel.
• Good motivator and team leadership skills.
• Familiar with Port & local Authorities regulations, procedures and governing tariffs.
• Computer literate.

Responsibilities

• Attend and board vessels as required and as directed by respective Manager, in accordance with WSS SOO and Customer Requirements.
• Responsible for the effective coordination of assigned port calls.
• Advice on selection of contractors for goods and services provided to principals, including submission of competitive quotations, as required.
• Ensure compliance with Ships Agency processes, standards and procedures, including correct use of the operating system.
• Ensure mandatory use of Operations system as reporting tool in compliance with the SOP.
• Ensure proper monitoring of the vessel and attendance to any follow up enquiries.
• Ensure correct amount of pre-funding are received or the correct level of authority has approved any deviation, prior to performing the Port Call. Same to be ensured when additional funding required prior vessel’s sailing.
• Establish and maintain vessel’s files and ensure that all transactional systems are updated real time.
• Ensure proactive, efficient and timely communication at all times.
• Report leads, business opportunities and relevant port updates observed to Manager.
• Monitor and record expenses that arises during vessels’ port call.
• Ensure Cash-in-Transit (Cash to Master) as per WSS procedure.
• Proactively follow up, check and approve supplier’s invoices.
• Ensure cost effectively Vessel Operations.
• Comply with the company PPE (personal protection equipment) Standard when working in ports/onboard vessels.
• Provide input to improve the operational and cost efficiency of the port call.

Skills

Maritime background

Ship Agency Operations

Communication skills

Leadership

Problem solving

Regulatory knowledge

Tools

Computer literacy

Job description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Wilhelmsen Port Services is seeking a Ship Agency Operator in our New Orleans Office.

As a Ship Agency Operator, we provide our customers with piece of mind while we handle their cargo, their vessels, and their crew. We handle 75,000 port calls per year, which means that every 7 minutes, anywhere around the world, we send a ship safely out to sea again to fulfil its purpose. We match local expertise with strict global standards, making sure we consistently make our customers’ port calls as efficient and safe as possible.

Why Should You Apply?

• Fun and diverse workplace
• Competitive pay and benefits package
• Generous paid time off
• Great opportunities for advancement
• Opportunity to work in a global capacity.

In our company, you will have the opportunity to deal with different cultures, be part of a dynamic environment with a continuously learning culture and will be a member of an organization that is Shaping the maritime industry.

Main Responsibilities

• Attend and board vessels as required and as directed by respective Manager, in accordance with WSS SOO and Customer Requirements.
• Responsible for the effective coordination of assigned port calls.
• Advice on selection of contractors for goods and services provided to principals, including submission of competitive quotations, as required.
• Ensure compliance with Ships Agency processes, standards and procedures, including correct use of the operating system.
• Ensure mandatory use of Operations system as reporting tool in compliance with the SOP.
• Ensure proper monitoring of the vessel and attendance to any follow up enquiries.
• Ensure correct amount of pre-funding are received or the correct level of authority has approved any deviation, prior to performing the Port Call. Same to be ensured when additional funding required prior vessel’s sailing.
• Establish and maintain vessel’s files and ensure that all transactional systems are updated real time.
• Ensure proactive, efficient and timely communication at all times.
• Report leads, business opportunities and relevant port updates observed to Manager.
• Monitor and record expenses that arises during vessels’ port call.
• Ensure Cash-in-Transit (Cash to Master) as per WSS procedure.
• Proactively follow up, check and approve supplier’s invoices.
• Ensure cost effectively Vessel Operations.
• Comply with the company PPE (personal protection equipment) Standard when working in ports/onboard vessels.
• Provide input to improve the operational and cost efficiency of the port call.

Qualifications

• Maritime background and experience from Ship Agency Operations.
• Good communication skills and command of the in English language (oral and written).
• Process and system understanding.
• Self - motivated and result orientated.
• Proactive and possesses ability to anticipate issue to facilitate preventive measures.
• Ability to work under pressure.
• Problem solving skills with ability to make fast and sound judgement.
• Ability to effectively plan & direct an operation without compromising on safety to personnel and vessel.
• Good motivator and team leadership skills.
• Familiar with Port & local Authorities regulations, procedures and governing tariffs.
• Computer literate.

Working at Wilhelmsen offers a culture and work environment of strong leadership, career development, work-life balance and a job that is both challenging and stimulating. Our organization thrives by using modern tools and is eager to utilize the business opportunities that arise with new digital tools and skills. Beyond this, we offer a generous and bespoke benefits package tailored to your specific Wilhelmsen HUB.

Wilhelmsen provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Starting Salary: $65,000.00

Must be eligible to work in the US.

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