SHINE Open Enrollment Specialist

Town of Barnstable; Barnstable (MA); Hybrid; USD 39,000 - 44,000; Part time

Job summary

Town of Barnstable seeks SHINE Counselor to assist Medicare beneficiaries during the open enrollment period running October 15 through December 7, 2026. The role requires certification and the ability to use Medicare.gov and state SHINE resources in a hybrid work setting.

This seasonal, part-time position expects a flexible schedule averaging 20 hours per week at $28.91 per hour, with both in-person and virtual duties.

Qualifications

• Certified SHINE Counselor with at least one year of experience.
• Proficient with computer use and Medicare.gov navigation.
• Experience using state SHINE Counselor websites and remote technology.

Responsibilities

• Assist SHINE Counseling with Medicare beneficiaries during open enrollment.
• Maintain a flexible schedule and provide counseling during Oct 15–Dec 7, 2026.

Skills

Certified SHINE Counselor

Experience in counseling

Computer skills

Medicare.gov navigation

Remote technology

Job description

Assisting the SHINE (Serving the Health Insurance Needs of Everyone) Regional Office with SHINE Counseling to Medicare beneficiaries during the Medicare annual open enrollment period running October 15 through December 7, 2026.

Qualifications: Must be a Certified SHINE Counselor with minimum one year of experience. Able to operate computer, navigate Medicare.gov website and state SHINE Counselor website, and use remote technology.

Requires a flexible schedule that fluctuates depending on demand, averaging 20 hours per week at a rate of $28.91 per hour.

Position(s) will function in a hybrid work environment with both in-person and virtual requirements. This is a seasonal position that begins in October 2026 and ends in December 2026.