SHINE Manager

Aaaswfl; Fort Myers (FL); On-site; USD 65,000 - 85,000; Full time

Job summary

Area Agency on Aging for Southwest Florida is seeking a Full-Time SHINE Manager to lead staff and volunteer counselors focused on education and support for Medicare Beneficiaries in SWFL. The role requires familiarity with SHINE, MIPPA, SMP programs and state reporting compliance.

The SHINE Manager will liaison with volunteers, community partners, and grantors, ensuring timely reporting and contract benchmarks while monitoring policy changes to guide future activities for AAASWFL.

Qualifications

• Self-motivation, flexibility, and strong organization.
• Personnel management experience required.
• Familiarity with Medicare policy.
• Travel throughout AAASWFL's seven-county service area is required.
• Level II Background Screening is mandatory for all employees.

Responsibilities

• Lead staff and volunteer SHINE counselors delivering Medicare education and support to beneficiaries.
• Serve as liaison with volunteer workforce, community agencies, and state grantors.
• Ensure regulatory compliance for SHINE/MIPPA/SMP programs and accurate service reporting.
• Collaborate with SHINE team to plan and implement activities aligned with contracts.
• Provide insights to executive leadership for program planning.

Job description

Are you looking for work that makes a genuine difference in your community? The Area Agency on Aging for Southwest Florida is hiring a Full-Time SHINE Manager to lead the staff and volunteer counselors dedicated to providing education and support to SWFL's Medicare Beneficiaries. The SHINE Manager is responsible for regulatory compliance related to the federal State Health Improvement Plan (SHIP / SHINE), Medicare Improvements for Patients & Providers Act (MIPPA), and Senior Medicare Patrol (SMP) Programs.

The SHINE Manager serves as a liaison with the volunteer workforce, community agencies, and state grantors. They must be well versed in Medicare policy and maintain state certifications required to counsel beneficiaries, train new volunteers, and present Medicare education to community members. The SHINE Manager ensures accurate service reporting of state-funded activities and strategizes with SHINE staff to achieve monthly contract benchmarks. They are attuned to changing policies and regulations relative to the SHINE, MIPPA, and SMP programs and provide valuable insight to AAASWFL's executive leadership team for the appropriate planning and implementation of future activities.

Success in this role calls for self-motivation, flexibility, and strong organization. The candidate should have demonstrated personnel management experience and familiarity with Medicare policy. Travel throughout AAASWFL's seven-county service area is required.

All AAASWFL employees must verify employment eligibility via Level II Background Screening. More information can be found here:https://info.flclearinghouse.com - https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Finfo.flclearinghouse.com%2F&data=05%7C02%7CJake.Shanahan%40ahca.myflorida.com%7C4b82b03a51ad4f4b95a108de4232c2f0%7C583c5f193b644cedb59ee8649bdc4aa6%7C0%7C0%7C639020982980038846%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=xZdgpZEJ7lRUp18fRP71qweuFp0i1gIxOp6MWfK8zlM%3D&reserved=0.