Shift Training Lead - Build Skills & Guide the Team

Fulenwider Group; Rock Hill (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Rock Hill, SC Taco Bell is seeking a Team Trainer to guide crew members during shifts, including cashier, drive-thru, or other roles, and train new hires. You will be the go-to person on the floor, resolving issues and coaching the team for excellent guest service.

Responsibilities include cross-training, oversight when the manager is away, and maintaining standards to ensure customer satisfaction. This role emphasizes leadership and team growth through proactive training.

Qualifications

• Cross-training current employees, leading new product or procedure training, and coaching.
• Overseeing team members when the manager is not present.
• Ensuring customer satisfaction through friendly, accurate service.

Responsibilities

• Training: Cross-training current employees, leading new product or procedure training, and coaching.
• Oversight: Overseeing team members when the manager is not present.
• Customer satisfaction: Ensuring customer satisfaction.
• Leadership: Guiding and growing the team.
• Standards: Working with fellow team members to ensure standards are met and consistent.
• Pre-shift huddles or meetings
• Scheduling
• Food cost and cost controls
• Productivity reports
• Functional aisle and dining room set ups
• Ensuring food safety, quality, and accuracy of orders

Skills

Training

Leadership

Customer service

Teamwork

Communication

Job description

Rock Hill, SC Taco Bell is seeking a Team Trainer to guide crew members during shifts, including cashier, drive-thru, or other roles, and train new hires. You will be the go-to person on the floor, resolving issues and coaching the team for excellent guest service.

Responsibilities include cross-training, oversight when the manager is away, and maintaining standards to ensure customer satisfaction. This role emphasizes leadership and team growth through proactive training.