Shift Team Lead - Premium Retail & Customer Experience

Venchi; United States; Presencial; USD 22.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k matching

Health & dental benefits

Peloton discount

Paid time off

Tips shared

Sales incentives

Flexible shifts

Employee discounts

Free gelato and espresso

Descripción de la vacante

Venchi is seeking a Shift Supervisor (Team Lead) for our Roosevelt Field Mall location. You will help manage daily store operations, lead a front-line team, and ensure a premium service experience for customers.

This fast-paced role requires hands-on involvement, coaching, and a focus on delivering great customer interactions. The role emphasizes health and safety, cash handling, visual merchandising, and collaboration with the store team to maximize sales and meet targets.

Formación

• Leadership and example-setting for the team.
• Strong customer service delivery at high-paced times.
• Ability to multitask across duties and adapt to changing priorities.

Responsabilidades

• Assist the store manager with day-to-day operations.
• Ensure customers are at the heart of everything you do.
• Cash handling, register transactions, and stock replenishment as needed.
• Open and close the store using daily checklists.

Conocimientos

Leadership

Customer service

Multitasking

Team player

Shift flexibility

Descripción del empleo

Venchi is seeking a Shift Supervisor (Team Lead) for our Roosevelt Field Mall location. You will help manage daily store operations, lead a front-line team, and ensure a premium service experience for customers.

This fast-paced role requires hands-on involvement, coaching, and a focus on delivering great customer interactions. The role emphasizes health and safety, cash handling, visual merchandising, and collaboration with the store team to maximize sales and meet targets.